Service Analyst jobs in United States
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KellyMitchell Group ยท 1 day ago

Service Analyst

KellyMitchell Group is seeking a Service Analyst to join their team. This role involves processing service requests, handling business services tasks, and maintaining professional standards in a corporate office environment.

Human ResourcesInformation TechnologyStaffing Agency

Responsibilities

Receive, assess, and process service requests
Transact routine non-financial activity on client accounts with accuracy and expediency
Email and mail out documents
Perform mail merges
Handle business services tasks from the operations team
Assist team members to meet departmental and regulatory standards
Make effective decisions based on comprehensive case analysis
Support occasional office events, including setup and vendor coordination
Maintain professional appearance and behavior in a corporate office setting

Qualification

Microsoft ExcelSalesforceWritten communicationVerbal communicationDependabilityTeamworkAttention to detailIntegrityAdaptability

Required

Proficient in Microsoft Office suite, particularly Microsoft Excel
Prior experience in a corporate office environment, demonstrating adherence to company policies and dress code
Demonstrates strong dependability, punctuality, and consistent attendance
Excellent written and verbal communication skills, with the ability to interact professionally with colleagues and clients
Professional demeanor, confidence, and strong teamwork abilities
Capable of managing multiple tasks efficiently while maintaining attention to detail
High level of integrity, ethical judgment, and decisiveness
Quick to learn and adapt, including through structured onsite training programs

Preferred

Associate's degree preferred, or equivalent professional experience
Experience with Salesforce is a plus

Benefits

Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered

Company

KellyMitchell Group

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KellyMitchell is a HR firm for IT and technical staffing for organizations globally.

Funding

Current Stage
Late Stage

Leadership Team

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Cassandra Sanford
CEO and Owner
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Gina Chisholm
Vice President - Business Operations
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Company data provided by crunchbase