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Beacon Hill · 2 days ago

Front Desk Coordinator

Richmond, VA

Full-time

Onsite

Entry Level

$17/hr - $17/hr

2+ years exp

Beacon Hill is a staffing solutions company committed to delivering exceptional service and innovative staffing solutions. They are seeking a Front Desk Coordinator to create a welcoming environment for associates and visitors, manage visitor sign-ins, and support building operations. This role requires excellent customer service skills and the ability to multitask in a busy environment.

Staffing Agency

H1B Sponsor Likely

Responsibilities

Warmly greet and assist associates, visitors, and service partners upon arrival and departure

Manage visitor sign-in, issue badges, and ensure compliance with building security protocols

Provide wayfinding, answer general inquiries, and assist with basic building or access needs

Support building operations through walk-through audits, submitting and escalating work orders, reporting safety/security concerns, and assisting in emergencies

Provide feedback on the workplace experience to enhance overall environment and services

Support occasional on-site events, including meeting room setup, catering coordination, AV/IT troubleshooting, attendee assistance, and post-event reset (at select locations)

Partner with building services teams to ensure a smooth, professional workplace experience

Qualification

Customer service experienceCommunication skillsMicrosoft OfficeGoogle WorkspaceMultitaskingAttention to detailEmpathyPositivityProblem-SolvingAdaptability

Required

2+ years of customer service experience, preferably in front desk, reception, concierge, or hospitality roles

Strong communication skills (verbal and written) with the ability to interact professionally with all levels of staff, executives, visitors, and service partners

Proficiency with Microsoft Office and Google Workspace; ability to learn visitor management and building-specific software

Ability to multitask, stay organized, and maintain attention to detail in high-traffic areas

Comfortable standing for extended periods while providing visible, attentive service

Preferred

Communication & Listening - clear, professional, and attentive

Empathy & Patience - handle concerns with understanding and professionalism

Problem-Solving & Adaptability - respond quickly and effectively to unexpected needs

Positivity - create a welcoming, enthusiastic environment for all

Benefits

Medical

Dental

Vision

Federal and state leave programs as required by applicable agency regulations

Company

Beacon Hill

Glassdoor3.9

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.

Founded in 2000

Boston, Massachusetts, USA

1001-5000 employees

http://www.beaconhillstaffing.com

H1B Sponsorship

Beacon Hill has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (38)

2024 (94)

2023 (76)

2022 (60)

2021 (77)

2020 (86)