HubSpot · 6 days ago
Senior Product Designer II, Customer Journey Intake
United States
Full-time
Remote
Senior Level
$162K/yr - $258K/yrHubSpot is an AI-powered customer platform that focuses on enhancing customer experiences. As a Senior Product Designer II on the Customer Journey UX Team, you will lead design initiatives that span the entire customer journey, ensuring that users achieve meaningful outcomes and engage effectively with HubSpot's products.
AnalyticsCopywritingMarketingSaaSSocial Media
Responsibilities
Own End-to-End Experiences: Lead design work that spans multiple stages of the customer journey—from discovery through launch and iteration
Design for Activation and Value: Create guided, adaptive experiences that help customers reach their first meaningful outcomes quickly
Connect Systems and Surfaces: Design flows, patterns, and frameworks that create continuity across products while maintaining simplicity and clarity
Partner Across Disciplines: Collaborate closely with Product Managers, Engineers, Researchers, Content Designers, and Data partners
Use Data to Learn and Iterate: Define success metrics, validate designs with qualitative and quantitative insights, and continuously improve shipped work
Elevate Craft and Culture: Participate in critique, mentor peers, and help raise the bar for journey-focused design at HubSpot
Qualification
Required
Proven Product Design Craft: A portfolio demonstrating strong visual design, interaction design, systems thinking, and measurable user or business impact
Please include at least three recent case studies
Journey-Level Thinking: Experience designing across multi-step flows, lifecycle stages, or interconnected products
Cross-Functional Collaboration: A track record of partnering effectively with PMs, engineers, and other designers to drive outcomes
Systems and Scale Mindset: Comfort designing within large platforms where consistency, reuse, and cohesion matter
Comfort with Ambiguity: Ability to navigate evolving strategy and complex problem spaces with clarity and momentum
Growth Mindset: Curiosity, openness to feedback, and excitement about learning—especially in AI-powered product environments
Preferred
Bonus: Experience with B2B SaaS, onboarding or activation systems, personalization, or experimentation at scale
Benefits
Equity plan to receive restricted stock units (RSUs)
Overtime pay
Flexibility and connection
Accommodations or assistance due to a disability
Company
HubSpot
HubSpot develops cloud-based, inbound marketing software that allows businesses to transform the way that they market online.
Founded in 2006
5001-10000 employees
H1B Sponsorship
HubSpot has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (148)
2024 (125)
2023 (101)
2022 (107)
2021 (43)
2020 (33)
Funding
Current Stage
Public CompanyTotal Funding
$100.5MKey Investors
Scale Venture PartnersMatrixGeneral Catalyst
2014-10-10IPO
2012-11-05Series E· $35M
2011-03-08Series D· $32M
Leadership Team
Yamini Rangan
Chief Executive Officer
Dharmesh Shah
Founder and CTO
Recent News
2026-01-12
2026-01-09
Company data provided by crunchbase