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BECU · 1 day ago

Director of Technology - Network and Telephony

United States

Full-time

Remote

Senior Level, Lead/Staff

$155K/yr - $288K/yr

8+ years exp

BECU is a financial institution committed to serving its members and communities with a focus on people, not profits. The Director of Technology - Network and Telephony will lead the enterprise network and telephony platforms, ensuring effective delivery, security, and scalability while aligning technology initiatives with business goals.

Banking

H1B Sponsor Likely

Responsibilities

Lead Technology Strategy: Align technology roadmaps with business priorities to deliver impactful solutions and oversee enterprise network and telephony infrastructure for availability, security, scalability and cost efficiency

Drive Platform Modernization: Advance cloud, network and telephony capabilities design and support LAN/WAN, SD-WAN, firewalls, VPN, wireless, and voice systems (VoIP, CaaS SIP, call centers). Ensure designs support reliability, performance and scalability

Champion Innovation: Identify emerging technologies and lead RFPs, business cases, and project charters for strategic initiatives; drive adoption of SDN, network automation, and hybrid cloud connectivity

Mentor and Inspire: Coach and develop high-performing teams, fostering a culture of collaboration and continuous learning

Advance Agile Practices: Implement and refine agile methodologies across engineering and delivery teams

Ensure Infrastructure Reliability: Minimize outages, reduce costs, and strengthen security; implement zero-trust networking, compliance (NIST, PCI, SOC2), and disaster recovery strategies

Manage Financials: Contribute to annual planning and ensure financial accountability for technology investments

Optimize Vendor Partnerships: Review contracts and manage external resources for maximum value

Measure Success: Define OKRs and KPIs to track progress and ensure alignment with strategic objectives

Qualification

NetworkTelephony solutionsCloud networkingInfrastructure/Operations experienceAgile/Scrum methodologyNetworking certificationsVoIP platformsLeadershipProblem solvingCommunication skillsTeam mentoring

Required

Typically requires a bachelor's degree or equivalent experience in Computer Science or related field

Typically requires 7 years of experience people leader experience. Experience leading technology teams

Typically requires 8 years of information technology experience with demonstrated expertise in designing, architecting, and implementing enterprise-scale network and telephony solutions, ensuring scalability, security, and high availability

Domain experience Infrastructure/Operations and/or financial services products (e.g., Credit Card, Mortgage, Auto Loan, Deposits)

Previous work experience building technology platforms and teams

Preferred

Advanced degree in Computer Science, Information Technology, or related field

Advanced knowledge of Technology fundamentals, design, problem solving, and complexity analysis

Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs

Delivery experience working under an Agile/Scrum methodology

Working experience of software engineering best practices including coding standards, change management, manage incidents, CI/CD, build processes, testing, and operations

Expertise in Cisco, Palo Alto, Aruba, Fortinet, F5, and other enterprise networking solutions

Hands-on experience with VoIP platforms (Cisco Call Manager, Microsoft Teams Voice, Zoom Phone, Avaya)

Strong knowledge of cloud networking, SD-WAN, and hybrid connectivity

Practical experience with network automation, scripting, and monitoring tools (SolarWinds, NetFlow, Wireshark)

Relevant networking certifications (CCNP, CCIE, PCNSE, etc.)

Demonstrated experience leading large-scale network modernizations or cloud migrations

Benefits

401(k) Company Match (up to 3%)

4% annual contribution to your 401(k) by BECU

Medical, Dental and Vision (family contributions as well)

PTO Program + Exchange Program

Tuition Reimbursement Program

BECU Cares volunteer time off + donation match

Company

BECU

Glassdoor3.7

As a member-owned, not-for-profit financial cooperative, BECU is guided by the credit union philosophy of “people helping people.” In fact, putting people over profit guides our everyday business decisions.

Founded in 1935

Tukwila, Washington, USA

1001-5000 employees

https://www.becu.org/landing/fintech-incubator

H1B Sponsorship

BECU has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (5)

2024 (3)

2023 (1)

2022 (1)