First Citizens Bank · 1 day ago
Senior Business Systems Analyst (Lending)
Raleigh, NC
Full-time
Onsite
Senior Level
6+ years expFirst Citizens Bank is seeking a Senior Business Systems Analyst to lead analytic efforts and deliver strategic insights. This role involves providing expert technical support for business systems, performing advanced data analysis, and communicating system requirements to leadership and peers.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Data Analysis - Sources, compiles, and interprets data. Performs data analysis at the most advanced level, effectively communicating and directing analysis output. May handle special projects or direct the analytics efforts of the work group
Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Determines and resolves complex factors that affect system processes. Ensures compliance through monitoring and analysis
Reporting - Enables strategic insight into business systems through reports to senior management. Evaluates systems based on data analysis, user input, and extensive testing. Conveys patterns, problems, and areas of improvement, and develops process enhancements based on results
System Support - Provides expert technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Handles escalated and complex support issues. Develops and implements modifications and enhancements. Serves as an analytics resource to wider organization or business units, offering expertise on systems and data output
Lead engagement with business partners on changing business needs, analyze business requirements, and communicate the system implications of proposed system changes to Leadership and Peers
Qualification
Required
Bachelor's Degree and 6 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 10 years of experience in Systems Support, or Analytics, or Operational Support
Preferred
Proven track record in business requirements elicitation techniques, translation to functional and non-functional requirements, solutions design, story writing, test planning and change management
Proven experience in business process reengineering and systems analysis
Experience working with Relational Databases: Oracle/SQL Server
Experience working with information technology domain within Banking or Financial Services industry
Experience with or exposure to any of the following is a plus: Loan IQ, Signature (Fiserv), Stucky
Experience with systems implementation or conversion projects
Exposure to API Tools like Postman, SOAP UI
Good understanding of Waterfall and AGILE practices
Assist with performing applications changes and configurations
Own end-to-end health and maintenance of assigned systems
Good communication skills and ability to explain protocol and processes with team and management
Strong Problem-solving skills and ability to follow through to completion
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
2026-01-06
2025-12-22
Company data provided by crunchbase