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Kincell Bio · 1 day ago

Temporary Worker, Technician I, Information Technology

Gainesville, FL

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Kincell Bio is a contract development and manufacturing organization focused on engineering cells into therapies. They are seeking a highly motivated Technician I to support the IT team by providing end user support and troubleshooting, ensuring a smooth operation for employees.

BiopharmaBiotechnologyPharmaceutical

Responsibilities

Provide in-house support for End Users

Knowledge of operations and service delivery and the ability to manage critical situations with minimum supervision

Resolution of user application and hardware issues

Ability to identify new/additional tasks and technology that improve employee experience

Great understanding of Computers and Troubleshooting skills

Ability to interact and work with vendors and escort them around a facility and instruct the vendor as to the actions that need to be taken regarding the purpose of their visit

Other duties as assigned

Qualification

TroubleshootingPC supportAnalytical skillsCommunication skillsLeadership skills

Required

High School Diploma

0 – 3 years' experience

Ability to troubleshoot, diagnose, and resolve issues on PCs and 3rd party applications supported by Corporate Infrastructure and Security and engaging functional teams

Strong personal skills in leadership, persuasion, and communication with all levels of the organization

Detail-oriented, excellent written and verbal communication skills required

Mechanical / Analytical skills

Able to understand written or verbal instructions (in English) and effectively complete tasks accurately and independently