SnapCode Inc ยท 2 days ago
IN-IDOH Application Systems Analyst/Programmer Specialist
Indianapolis, IN
Contract
Onsite
Senior Level
5+ years expSnapCode Inc is seeking an Application Systems Analyst/Programmer Specialist to serve as a technical lead for enterprise-wide systems and AV infrastructure. The role focuses on ensuring continuity of mission-critical services and optimizing collaboration workflows while delivering secure technology solutions.
Information Technology & Services
No H1B
U.S. Citizen Only
Responsibilities
Manage and maintain AV infrastructure including Tricaster, Live Call Connect, IVGA streaming tools, and conference room equipment
Provide live event support (setup, monitoring, troubleshooting) for streaming, recording, and remote speaker integration
Coordinate with AV/platform vendors (e.g., Diversified, Telestream) for quotes, renewals, upgrades, and escalations
Manage AV scheduling, setup, and support for internal and external meetings
Oversee manual downloads and archival of VODs from Pividal ahead of decommissioning deadlines
Maintain the Pividal environment and coordinate the transition to the vendors new environment post-January, including connectivity, access, retention, and governance workflows
Tune and prepare video files (transcoding/metadata/quality checks) before upload to the new environment to ensure compatibility, performance, and accessibility
Organize and catalog media for long-term storage and retrieval; document content lifecycle processes
Podcast creation and support: produce, edit, and upload podcasts; maintain feeds/metadata; ensure brand, legal, and accessibility compliance
Coordinate webinar logistics (scheduling, platform setup, dry runs, live moderation) and ensure consistent audio/video quality
Edit and publish recordings to designated platforms; confirm accessibility standards, metadata, and retention
Provide Tier 2/3 support and administration for SharePoint, Microsoft Teams, and Microsoft 365 (O365) services
Develop and maintain SharePoint sites (IA, lists/libraries, pages, permissions, governance); troubleshoot SharePoint issues and optimize performance/usability
.NET application development (C#/ASP.NET) to build and support internal tools, integrations, and services
Support Marketing Cloud operations (campaign setup, user onboarding, data governance, integrations)
Provide agency-wide application support across commonly utilized platforms, coordinating resolution with IOT/OTC and vendors
Power Platform development: design, build, and maintain Power Apps, Power Automate flows, and Power BI reports/dashboards to streamline operations and reporting
Establish governance, ALM practices, environment strategies, and data loss prevention (DLP) policies for Power Platform solutions
Integrate Power Platform with SharePoint, M365, and line-of-business systems using connectors and custom APIs
DocuSign support: administer envelopes, templates, user permissions, and integrations (e.g., SharePoint/.NET/Power Automate)
Design end-to-end eSignature workflows with audit trails, retention, and compliance alignment; provide user training and documentation
Support procurement/contract activities (SPR drafting, PO tracking), vendor engagement, and change management
Maintain SOPs, architecture diagrams, runbooks, and performance metrics for AV and IT services
Coordinate knowledge transfer and onboarding for backups/new hires; contribute to training materials
Partner with program divisions, Finance, and Procurement to align technology solutions with operational needs
Facilitate communication between technical teams and end-users; drive adoption of collaboration platforms and automation
Participate in agency planning and governance forums; propose improvements to service reliability, accessibility, and security
Qualification
Required
Bachelors degree in Computer Science, Information Technology, or related field; equivalent experience considered
Application systems analysis/programming in an enterprise environment
Demonstrated experience with AV/streaming platforms (e.g., Tricaster) and digital media workflows
Hands on .NET development (C#, ASP.NET, REST APIs, SQL)
SharePoint site development/administration, Teams/M365 support, and Marketing Cloud operations
Power Platform (Power Apps, Power Automate, Power BI) solution development with governance best practices
DocuSign administration and workflow design, including integrations with M365/SharePoint/Power Platform
Source control (Git), CI/CD fundamentals, testing, secure coding, logging/monitoring
API based integrations across enterprise systems
Strong communication, documentation, and stakeholder engagement skills
Excellent troubleshooting and problem solving; ability to triage live incidents calmly and effectively
Organizational skills to manage concurrent initiatives with clear prioritization
Commitment to accessibility, security, and compliance standards (records retention, audit trails)
Preferred
Microsoft certifications (e.g., Power Platform App Maker/Developer, Microsoft 365 Administrator, Azure Fundamentals)
Media production experience (video tuning/transcoding, podcast production and uploading)
Experience with video CDN platforms, media asset management, or enterprise content delivery
Company
SnapCode Inc
Introduction Snapcode Inc., a US-based IT staffing firm, provides specialized technology professionals to businesses seeking their expertise.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase