Advantage Technical · 23 hours ago
Global Security Operations Center Analyst
Marlborough, MA
Contract
Onsite
Mid Level
3+ years expAdvantage Technical is seeking a Global Security Operations Center Analyst to join their 24/7 global security team. The role involves monitoring, analyzing, and reporting risks that may impact company operations, and providing support to the Global Security & Resiliency team as well as other business units.
Staffing & Recruiting
Hiring Manager
Bill Sunderland
Responsibilities
Monitor surveillance, alarm, access control, and CCTV systems; coordinate appropriate responses
Operate 24/7 emergency phone lines and triage calls from employees and travelers
Respond to life‑safety incidents (medical, natural disasters, safety concerns) and dispatch security, facilities, police, fire, or EMS as needed
Receive, evaluate, and disseminate information from security personnel, employees, suppliers, and local agencies
Review, analyze, and escalate open‑source and subscription‑based intelligence
Identify global threats and assess potential impacts to company personnel, property, and operations
Prepare and deliver risk‑ and intelligence‑driven reports to Global Security & Resiliency and other stakeholders
Serve as the first point of contact for employees, contingent workers, and visitors regarding security matters
Communicate professionally via email, chat, phone, two‑way radio, and in‑person interactions
Draft and send emergency mass notifications and crisis communications
Receive and respond to calls for assistance from employees worldwide
Monitor the health of all Global Security platforms and applications
Triage incoming work orders and collaborate with internal and external partners to troubleshoot issues
Maintain accurate documentation and ensure compliance with all quality requirements
Qualification
Required
High school diploma required
Bachelor's degree preferred or equivalent relevant experience
3+ years of experience in security, law enforcement, military, or a related field
Demonstrated threat intelligence experience, including proactive defense, risk mitigation, and strategic decision‑making
Strong analytical and problem‑solving abilities
Excellent communication and customer service skills
Ability to remain calm and effective under pressure
Proficiency with Microsoft Office Suite
Preferred
Previous experience in a GSOC or control room environment
Familiarity with GSOC Critical Event Management software
Familiarity with mass notification systems
Familiarity with travel tracking tools
Familiarity with social media monitoring platforms
Familiarity with ServiceNow
Experience with physical security systems including access control, alarm monitoring, CCTV, incident reporting, and incident management software
Company
Advantage Technical
Advantage Technical aligns people and companies to create opportunity.
10001+ employees
H1B Sponsorship
Advantage Technical has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (7)
2021 (10)
2020 (48)
Funding
Current Stage
Late StageCompany data provided by crunchbase