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S&K Technologies, Inc. · 21 hours ago

Field Service Engineer

TX-13, Houston, TX, US

Full-time

Onsite

Senior Level

6+ years exp

S&K Technologies, Inc. is seeking a Field Service Engineer to provide troubleshooting, maintenance, and support for the Integrated Surveillance Tower (IST) portfolio. The role involves developing engineering capabilities, leading field engineering activities, and ensuring system operability while collaborating with various teams to enhance technical solutions.

Information TechnologySoftware

Diversity & Inclusion

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Lead all field engineering activities with a focus on developing processes and procedures based on lessons learned, documented processes and procedures, industry best practices, and engineering disciplines supporting electrical, electro-mechanical, and mechanically operated sensor systems supporting the IST program and National Security Interests

Work with the Field Service Team in a professional and courteous manner

Provide Team leadership in support of training, mentorship, communicating project direction, scope, and reviewing work

Interact with customer community/senior-level management/end users to identify needs, solutions, improvement opportunities, and issue resolution

Work with the Sustainment Team to support developing procedures and checklists in support of quality, system inspections, completion of work, sustainment, and work order status and reporting

Support the development and review of proposals, CDRLs, studies, ECPs, and technical submissions

Support the engineering team in performing demonstrations, studies of software solutions, Artificial Intelligence (Ai) systems and techniques, radar, camera, network, communications, software, and power technologies to include failure analysis, fault isolation, technology refreshment, design changes, obsolescence, usability, repairability, function, and other solution areas as directed by management and the customer

Lead Field Service Representative in troubleshooting, replacement of components, calibration, testing, and verifying system operation and performance for IST systems, consisting of radars, cameras, networks, communications, software, and power technologies

Work with the engineering team to optimize renewable, hybrid, and off-grid energy and power system settings based on lessons learned, industry standards, and program requirements

Identify and recommend opportunities for technology improvement that position solutions with competitive advantages and features, either as part of a project, proposal, or an Internal Research and Development (IRAD) effort

Work with the Field Service Representatives to deploy, integrate, test, and commission systems consistent with technical requirements, manufacturer specifications, and project data

Assist in the development of marketing materials, technical content, briefings, and project deliverables

Work with the Engineering and Business Development Team to support the development and review of proposal and RFI content, including technical documents, procedures, solution sets, and partner strategies

Other duties as assigned

Verify and review sustainment equipment operability prior to deployment and following return to confirm radars, cameras, network, communications, software, and power components are diagnosed and transitioned to the warehouse and ILSS team for proper disposition

Work with the procurement team on reviewing consumables and component compliance with system designs and specifications

Work with internal teams and 3rd party product suppliers to articulate existing designs, repair activities, obsolescence, product improvement, new/replacement equipment

Create and implement system commissioning packages per project requirements

Participate in internal and external document and program reviews to support customer activities, programmatic activities, and subcontractor/vendor activities

Develop and review technical content, including CAD, 3D, and 3-Line electrical drawing, design packages, drawings, models, build and production data

Validate designs for installations

Perform on-site commissioning with the customer (as required)

Support the development and review of training guides and manuals for operations and maintenance of systems and designs

Participate as a vital crew member and contribute towards the success of the projects and the organization

Promote a team approach and maintain communications with all employees to exchange information and gather ideas

Collaborate with other company personnel to meet organizational deadlines and objectives

Mentor and develop team members to assume and lead program activities

Complete daily reports, timecards, and reports

Develop and report on forecasts, proposals, business snapshots, and financial performance

Perform timecard updates daily and sign timecards weekly to support reporting and payroll activities

Perform job-related reporting requirements per contract and corporate policies and practices

Qualification

Field Service EngineeringRadar SystemsNetwork CommunicationsSoftware SolutionsTechnical CertificationFailure AnalysisRoot Cause AnalysisProject ManagementMicrosoft OfficeCommunication SkillsTeam LeadershipTechnical Documentation

Required

Bachelor's degree in electrical, Mechanical, or Systems Engineering from an accredited four-year college or university

Technical certification in the field service industry required

Minimum six (6+) years of sustainment experience in radar, cameras, network, communications, software, systems, and power solutions supporting US Government customers and national security interests in sensor technologies

Must have, or be eligible for a U.S. Government Security Clearance (DoD Secret; or DHS Suitability)

Understanding of IST system designs

Failure isolation and root cause analysis in large multifaceted systems

Knowledge of proper use of equipment, materials, and supplies

Familiarity with fundamental tools in troubleshooting systems

Ability to use design software to create, update, and review design drawings IAW specifications

Ability to use procedure documents to implement troubleshooting, repair, replacement, calibration, and testing in order to return systems to full operational availability

Strong knowledge of Microsoft Office products

Knowledge of quality control systems and testing methodologies

Strong ability to create maintenance documentation of systems, testing, quality, and results for input into government database

Strong written and oral communication skills with experience working with senior leadership in defense and federal agencies

Must be able to successfully complete and pass a pre-employment, post-offer background check and drug screening

Preferred

Two (2) years of management experience preferred

Demonstrated experience in leading technical teams, project management, designing, building, integrating, and deploying radar, camera, network, communications, software, and power solutions