Norwegian Cruise Line Holdings Ltd. · 1 day ago
Global Business Services Analyst
Miami, FL
Full-time
Onsite
Entry, Mid Level
2+ years expNorwegian Cruise Line Holdings Ltd. is seeking a Global Business Services Analyst to support the design and management of offshore and nearshore delivery models. This role involves providing analytical and operational support to ensure effective sourcing strategies and vendor performance aligned with business objectives.
TourismTransportationTravel
Responsibilities
Support analysis of offshore and nearshore sourcing models, including Global Capability Centers (GCCs), Managed Service Providers (MSPs), and outsourced solutions
Collect, analyze, and synthesize data related to labor markets, cost structures, service performance, and productivity metrics
Assist in building business cases and financial models to support sourcing and operating decisions
Support organizational assessments and future-state design by preparing materials, data summaries, and workforce analyses
Track vendor and partner performance against SLAs, KPIs, and contractual commitments
Prepare dashboards, reports, and executive-ready materials to communicate performance, risks, and opportunities
Coordinate with HR, IT, Finance, Legal, and functional leaders to support transitions, onboarding, and operational readiness
Support change management activities, including documentation, timelines, and issue tracking
Identify process improvement opportunities through data analysis, automation, and standardization
Assist with budget tracking, cost savings initiatives, and variance analysis
Ensure documentation and processes align with company policies, governance standards, and local compliance requirements
Qualification
Required
Bachelor's Degree required in Business, Finance, Analytics, Operations, or a related field
2+ years of experience in analytics, operations, shared services, consulting, or a related preferred
Strong analytical and problem-solving skills with high attention to detail
Ability to translate data into clear insights and executive-level summaries
Proficiency in Excel, PowerPoint, and data analysis tools; familiarity with BI tools a plus
Strong organizational and project coordination skills
Effective written and verbal communication skills
Ability to work collaboratively across functions and geographies
Preferred
Experience supporting global, offshore, or outsourced service models preferred
Exposure to vendor management, performance reporting, or service delivery metrics is a plus
Experience working with large data sets, financial models, or operational dashboards preferred
Certifications such as Six Sigma, PMP, or COPC are a plus
Company
Norwegian Cruise Line Holdings Ltd.
Norwegian Cruise Line Holdings Ltd.
10001+ employees
H1B Sponsorship
Norwegian Cruise Line Holdings Ltd. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (3)
2023 (6)
2022 (7)
2021 (9)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$9.26BKey Investors
L CattertonApollo
2025-09-09Post Ipo Equity· $81.29M
2025-09-08Post Ipo Debt· $1.3B
2025-06-26Post Ipo Debt· $786M
Leadership Team
Harry Sommer
President and CEO
Patrik Dahlgren
Executive Vice President Vessel Operations
Recent News
2025-12-24
2025-12-24
Company data provided by crunchbase