Scorpion · 1 day ago
Account Manager, VIP
United States
Full-time
Remote
Entry, Mid Level
$100K/yr - $107K/yr
2+ years expScorpion is the leading provider of technology and services helping local businesses thrive. They are seeking a VIP Account Manager to serve as a strategic partner and trusted advisor to their highest-value legal clients, focusing on cultivating relationships and driving business results through integrated digital marketing campaigns.
MarketingSEOSocial Media MarketingSoftwareWeb Design
Responsibilities
Serve as the primary strategic liaison for a portfolio of VIP or enterprise-level clients, building enduring partnerships grounded in trust, results, and thought leadership
Conduct regular executive business reviews to communicate performance insights, industry trends, and strategic opportunities
Proactively identify growth levers and guide clients toward optimal utilization of Scorpion’s full suite of products and services
Drive client retention and revenue expansion, ensuring continued alignment between client objectives and Scorpion’s marketing solutions
Partner with internal sales and strategy teams to identify cross-sell and upsell opportunities that strengthen client impact and account profitability
Maintain client satisfaction scores and retention rates that exceed department benchmarks
Lead cross-functional collaboration with SEO, PPC, Social, and Content teams to deliver integrated, results-driven campaigns
Monitor performance metrics across all digital channels, leveraging analytics and insights to optimize campaign performance and return on investment
Translate marketing data into clear, actionable recommendations for executive-level clients
Manage client budgets with precision, ensuring efficient allocation of resources and adherence to performance goals
Forecast account growth, manage renewals, and ensure contractual compliance across multiple engagements
Anticipate risks and implement proactive strategies to safeguard client relationships and revenue
Represent Scorpion at industry conferences, client summits, and leadership roundtables, acting as a brand ambassador and marketing strategist
Stay ahead of emerging digital marketing trends, translating insights into innovative strategies that differentiate Scorpion’s VIP experience
Contribute to internal knowledge sharing by mentoring junior account managers and modeling best-in-class client service
Qualification
Required
Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field—or equivalent practical experience
2+ year of progressive experience in client-facing account management in digital marketing or advertising agency
2+ years of managing enterprise or VIP accounts
1+ year of working with legal clients
Proven track record of upselling and growing client accounts
Experience working with cross-functional teams to execute client strategies
Expert understanding of SEO, SEM, social media marketing, analytics, and content strategy
Strong business acumen with the ability to connect marketing KPIs to broader business outcomes
Exceptional presentation and communication skills, including executive-level reporting
Highly organized and detail-oriented, with a passion for excellence in client delivery
Comfortable operating in fast-paced, results-oriented environments with multiple stakeholders
Willingness to travel for client meetings, conferences, and strategic planning sessions
Benefits
100% employer-paid medical, dental, and vision insurance
Flexible paid time off, so you can rest, relax, and recharge away from work
Paid parental leave
Paid cell phone and service
Remote office allowance
Professional development and development courses
Regular manager check-ins to drive performance and career growth through Lattice
Company
Scorpion
Scorpion is an internet marketing firm that offers web design, SEO, social media management, and advertising services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$100MKey Investors
Bregal Sagemount
2021-04-14Series A· $100M
Leadership Team
Saurabh Goyal
Chief Operating Officer (COO)
David Kolski
Director of Corporate Development
Recent News
Destination CRM
2025-10-30
2025-10-30
Company data provided by crunchbase