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Kroger · 1 day ago

DRUG-GEN MDSE/ASST DEPT LEADER

Colorado Springs, CO

Full-time

Onsite

Mid Level

Kroger is a leading grocery retailer committed to providing excellent customer service and a safe shopping environment. The Drug/GM Assistant Department Leader is responsible for achieving sales goals, supervising department functions, and ensuring a positive customer experience while supporting the goals of the store and its associates.

GroceryMarketingMeat and PoultryRetailRetail Technology

Responsibilities

Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store; promote trust and respect among associates

Communicate company, department, and job specific information to associates; collaborate with associates and promote teamwork to help achieve company/store goals; promote Our Brands to customers

Develop adequate scheduling to manage customer volume during hours of operation

Develop associates on performance of their job and participate in the performance appraisal process; establish performance goals for department and empower associates to meet goals

Adhere to all local, state and federal laws, and company guidelines

Create an environment that enables customers to feel welcome and appreciated by answering customer questions

Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products

Offer product samples to help customers discover new items or products they inquire about; inform customers of Drug/GM specials

Develop and implement a department business plan to achieve desired results; monitor and control expenses for the department

Understand the store's layout and be able to locate products; create and execute sales promotions

Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect Drug/GM

Implement the period promotional plan for the department; stay current with present, future, seasonal and special ads

Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports

Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory

Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs

Train department associates on inventory/stocking and Computer Assisted Ordering (CAO); plan, organize, and supervise the inventory process

Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

Notify management of customer or employee accidents; report all safety risks, or issues, and illegal activity, including robbery, theft or fraud to store management

Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualification

Management experienceRetail experienceBasic math skillsHandle stressSecond languageEffective communication

Required

Ability to handle stressful situations

Knowledge of basic math (counting, addition, and subtraction)

Effective communication skills

Preferred

High School Diploma or GED

Any management/Drug-GM/retail experience

Second language (speaking, reading and/or writing)

Benefits

A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.

Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.

Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.

Valuable associate discounts on purchases, including food, travel, technology and so much more.

Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.

Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

Health care benefits

Paid time off such as vacation, sick leave, and parental leave

Mental and emotional support resources through our Employee Assistance Program

Participation in a 401(k) plan, subject to certain eligibility requirements

Group term life insurance eligible

Eligible for an annual bonus based upon company performance

Associate discounts

Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements

Robust internal training and development resources to grow your career