UTS -Temporary Travel Program Associate at UNC- Chapel Hill (remote) jobs in United States
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Inside Higher Ed ยท 1 day ago

UTS -Temporary Travel Program Associate at UNC- Chapel Hill (remote)

Inside Higher Ed is a leader in higher education, and they are seeking a Temporary Travel Program Associate at UNC-Chapel Hill. This role involves processing expense reports and reimbursement requests, ensuring compliance with policies, and providing customer support regarding travel and expense procedures.

Digital MediaEducationHigher EducationJournalismRecruiting

Responsibilities

Travel & Expense document review, 100% audit
This individual will process expense reports and reimbursement requests within established department guidelines and with knowledge of operational processes and procedures
Maintains full working knowledge of the Concur Travel System and the Web Travel System and demonstrates/explains use of the system to customers
Ensures that submissions are in compliance with University, State, and Federal policies
Responds promptly and accurately to customers on policy and procedure questions
Communicates accurately and clearly to customers through both written and verbal response
Engages higher-level staff or supervisor as needed to assist and respond to customers
Serves as a subject matter expert on policy and procedure
Maintains productive and collaborative work relationships with team members and customers

Qualification

Concur Travel SystemWeb Travel SystemCustomer servicePolicy interpretationDetail-oriented

Required

Minimum Years of Experience: 1
Minimum Years of Education After High School Required: 2
Ability to interpret and enforce policy requirements; strong customer service through both written and verbal communication
Must have full working knowledge of the Concur Travel System and the Web Travel System and demonstrates/explains use of the system to customers

Preferred

Candidates must possess at least 2-3 years of customer service experience in an administrative setting plus be detail-oriented
Ability to identify process errors and escalate issues as necessary
Experience with expense report submissions for accurate documentation and information requirements
Knowledge of university, state and federal policies for compliance purposes

Benefits

Exclusive perks that include numerous retail and restaurant discounts
Savings on local child care centers
Special rates for performing arts events

Company

Inside Higher Ed

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Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2022-01-10Acquired
2006-08-31Series Unknown

Leadership Team

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Stephanie Shweiki
Director, Foundation Partnerships
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