Expedia Group · 2 weeks ago
Principal User Experience Designer
San Jose, CA
Full-time
Hybrid
Lead/Staff
$224K/yr - $314K/yr
8+ years expExpedia Group is a company that powers global travel for everyone, everywhere. They are seeking a Principal User Experience Designer to craft AI-driven experiences that enhance customer engagement and satisfaction across various platforms.
CommunitiesInternetReservationsTask ManagementTechnical SupportTicketingTourismTransportationTravel
Responsibilities
Translate strategic vision into high-impact visual stories and prototypes that clarify, align, and accelerate the future of AI-driven travel experiences across Expedia Group
Lead through making: use exceptional visual design and prototyping skills to rapidly explore, validate, and communicate ideas
Push the boundaries of AI and next-generation interfaces, envisioning new paradigms for conversational, multimodal, and adaptive experiences
Design for agentic and mixed-initiative interactions, crafting clear mental models and user feedback mechanisms for uncertain or probabilistic systems
Evolve Expedia’s design system to support AI-native patterns, adaptive layouts, and intelligent interaction logic
Integrate data-informed design principles, ensuring that personalization, prediction, and automation are seamlessly expressed through the system
Create visual frameworks that promote accessibility, consistency, and trust across all surfaces and contexts
Evangelize the value of AI experience design within the organization—connecting creative ambition with practical outcomes
Foster a culture of open critique, inclusion, and curiosity where design excellence and learning coexist
Collaborate across disciplines to align on strategy, share insights, and collectively raise the quality bar for AI-driven design
Champion the traveler’s voice in every AI interaction, ensuring experiences remain transparent, empathetic, and empowering
Partner with research and data teams to understand behavioral patterns, context, and intent—translating insights into adaptive design strategies
Embed responsible AI design principles that prioritize fairness, explainability, and user trust
Exceptional visual and interaction design craft with fluency in prototyping tools and methods
Deep expertise in AI, conversational, and agentic experience design—including multimodal and adaptive paradigms
Strong foundation in data-informed design, using metrics and behavioral signals to guide decisions
Proven ability to lead through influence, mentorship, and cross-functional collaboration
Qualification
Required
8+ years of relevant professional experience
Bachelor's degree in Human-Computer Interaction, User Experience Design, Cognitive Science, or related design or technical field; or equivalent related professional experience
Demonstrated thought leadership and domain expertise in designing complex, AI-driven systems and experiences
Mastery in—Visual Design and Prototyping— and strong proficiency in others including UX Design, System Design, and Motion Design
Deep understanding of AI and conversational design tools and methods, including prototyping with LLMs, prompt engineering, data-informed interaction design, and expert knowledge of modern design and prototyping platforms including but not limited to Figma
Benefits
Exciting travel perks
Generous time-off
Parental leave
A flexible work model (with some pretty cool offices)
Career development resources
Medical/dental/vision
Paid time off
Employee Assistance Program
Wellness & travel reimbursement
Travel discounts
International Airlines Travel Agent (IATAN) membership
Company
Expedia Group
At Expedia Group (NASDAQ: EXPE), we believe travel is a force for good – it opens minds, builds connections, and bridges divides.
10001+ employees
H1B Sponsorship
Expedia Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (519)
2024 (410)
2023 (382)
2022 (629)
2021 (483)
2020 (366)
Funding
Current Stage
Public CompanyTotal Funding
$4.25BKey Investors
TCV
2025-02-21Post Ipo Debt· $985M
2020-04-23Post Ipo Equity· $1.2B
2020-04-23Post Ipo Debt· $2B
Leadership Team
Ariane Gorin
Chief Executive Officer
Ramana Thumu
Chief Technology Officer
Recent News
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2026-01-07
2026-01-07
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