Service Experts · 1 week ago
Lead Installer
Jeffersonville, IN
Full-time
Onsite
Senior Level
5+ years expService Experts is a leading company in the HVAC industry, dedicated to providing exceptional service and support to both customers and employees. The Lead Installer is responsible for the complete installation of HVAC equipment, ensuring customer satisfaction, training other installers, and assisting in site supervision and audits.
ConstructionConsumer GoodsHeating Ventilation and Air Conditioning (HVAC)ResidentialSolar
Responsibilities
Works under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customer’s home
Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics
Designs, fabricates, and installs various ducts and duct fittings as required
Performs start-ups on air conditioning and heating systems and other components
Delivers excellent customer service and sustaining high levels of customer satisfaction
Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit
Responsible for delivery and removal of equipment needed to complete the installation work
Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for
Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customer
Represents the company professionally, honestly, and ethically in all business matters and concerns
Responsible for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image
Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed. May be responsible for completing material requisition forms and related administrative activities
Assists the Field Supervisor or General Manager with site supervision, planning, and estimating
Assists the Field Supervisor or General Manager with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfaction
Trains other installers in technical skills and company procedures, as assigned
Performs similar/other duties as needed or assigned
Qualification
Required
High school diploma or GED with additional training and 5 plus years' experience in HVAC technical training certification required
Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area
EPA and safety certifications required
Proficient in the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories
Advanced skills at installing heating, air conditioning, and ventilation equipment as well as related accessories
Proficient in the layout and installation requirements of duct work and duct fittings
Advanced mechanical aptitude and the ability to operate all necessary tools and equipment
Proficient and able to operate all necessary tools and equipment to perform various install projects
Advanced skills at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment
Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision
Advanced skills installing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision
Ability to calculate heat gain and loss on buildings using approved methods
Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns
Effective and efficient time-management and organizational skills
Valid driver's license with acceptable driving record
Available to work flexible hours and on-call shifts as needed
Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl
Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas
Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt
Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception
Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds
Benefits
Competitive Pay with incentive opportunities.
Paid Time Off and Company Holiday Pay.
Medical, Dental, and Vision Insurance programs.
401(k) Retirement Savings Plan with company matching contributions.
Life Insurance and disability insurance options.
Supplemental benefit programs.
World Class Training opportunities through our Experts University.
Career Development opportunities.
Company
Service Experts
Service Experts is a plumbing company that sells, services, and repairs heating and air conditioning systems.
1001-5000 employees
H1B Sponsorship
Service Experts has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Late StageLeadership Team
N
Nick Ridgway
VP of Franchise Developement
Recent News
2026-01-16
Service Experts
2025-09-16
Company data provided by crunchbase