Rooms | Leader in Development (Center of Excellence) jobs in United States
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Omni Fort Worth Hotel · 2 days ago

Rooms | Leader in Development (Center of Excellence)

Omni Fort Worth Hotel is seeking a Rooms Leader-in-Development for the Omni Las Colinas Hotel. This 12-month program is designed to develop recent graduates into successful managers in hotel operations, focusing on Front Office and Housekeeping responsibilities.

Hospitality

Responsibilities

Will learn and perform all aspects of Front Office and Housekeeping operations
Oversees the performance of staff and takes corrective actions when necessary
Scheduling of staff
Maintains accurate payroll records to ensure staff are paid correctly
Cleaning and inspecting guest rooms
Responds to guest requests and complaints as required
Monitor’s product inventory and orders additional products as necessary
Interviewing and selection of staff
Follow up on established training steps
Handle guest comments and complaints and ensure guest satisfaction
Communicate with guests and receive feedback
Ensures that all housekeeping and Front Office operations are performed according to Omni Hotels standards
Will be responsible for meeting with the Division head weekly, the Director of Human Resources each month, and the corporate mentor bi-monthly

Qualification

Hospitality ManagementHousekeeping OperationsFront Office OperationsStaff SchedulingCustomer ServiceInterpersonal SkillsAttention to DetailWritten CommunicationVerbal CommunicationAdaptability

Required

An Associate's degree or higher is required, preferably in Hospitality Management
Must be willing to work 47.5 hours per week with a flexible schedule, including holidays and weekends
Willingness to relocate upon completion of the program to ensure timely promotion to a management role
Has strong interpersonal skills and is customer service oriented with a sincere, helpful, caring, and friendly personality
Projects enthusiasm, professionalism, and a positive attitude at all times
Pays precise attention to detail, order, and cleanliness
Has outstanding written and verbal communication skills, and an exceptional phone manner
Able to adapt in a fast-paced, constantly changing environment within a dynamic work schedule

Preferred

Previous Housekeeping or Rooms Division experience is preferred
Previous experience in a hotel or a related field preferred

Company

Omni Fort Worth Hotel

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As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality.

Funding

Current Stage
Growth Stage
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