AI Client Experience & Strategy Consultant jobs in United States
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Factor · 17 hours ago

AI Client Experience & Strategy Consultant

positionMaine, United States
timeFull-time
remoteHybrid
seniorityEntry, Mid Level

Factor is a pioneer in the ALSP market, seeking a dynamic professional to join their Sense Maker and Collective team. The role focuses on creating AI-led client experiences, training legal professionals on AI tools, and supporting clients in adapting to evolving environments.

Law Practice
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H1B Sponsor Likelynote

Responsibilities

AI Strategy & Enablement
Learn and leverage AI tools and custom solutions to enhance client experiences
Contribute to shaping and informing AI strategy for client engagements
Design and deliver AI-led workshops contextualized to client business needs
Work closely with clients to understand their environment and incorporate insights into tailored content
Create unique, interactive AI experiences that respond dynamically to user input
Develop high-quality written content and deliverables for client projects
Train lawyers and client teams on effective use of AI tools
Coach teams during workshops and confidently “hold the room” in high-profile sessions
Support HR transformation initiatives and project-based work
Collaborate with stakeholders to align deliverables with strategic objectives
Assist in designing client experiences that integrate AI into their operational context

Qualification

AI toolsClient engagementWorkshop facilitationConsulting experienceCreative mindsetWriting skillsCommunication skillsAdaptability

Required

Background in consulting or client services (legal experience is a plus but not required)
Exposure to AI tools or willingness to learn and apply AI in business contexts
Strong writing and communication skills; ability to synthesize complex ideas
Creative mindset with adaptability and openness to change
Comfortable working independently and guiding client deliverables
Bachelors Degree

Preferred

Confident facilitator with experience in stakeholder engagement
Open-minded and flexible, with a passion for AI-driven innovation
Skilled at creating immersive client experiences and delivering strategic workshops
Comfortable in a candidate-driven market, demonstrating investment in future-focused solutions

Company

Factor

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It brings the legal skill, market know-how and experience of Traditional Law with the process efficiency, technology and data orientation.
dateFounded in 2019
location
New York, New York, USA
people-size501-1000 employees
web-link
https://www.factor.law/

H1B Sponsorship

Factor has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)

Funding

Current Stage
Late Stage
Total Funding
unknown
2020-08-18Acquired

Leadership Team

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Varun Mehta
Chief Executive Officer and Member of the Board of Directors
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Recent News

EIN Presswire
Factor Releases Benchmark Study on GenAI Adoption in Legal Departments
2025-03-31
PR Newswire
Factor Accelerates AI Push with Acquisition of Legal Tech Development Studio
2025-02-13
EIN Presswire
Push into Legal AI: Factor Broadens its Co-Innovation Community and Launches AI Adoption Acceleration Initiative
2024-12-05
Company data provided by crunchbase