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bioMérieux · 2 days ago

Account Manager - Dallas

United States

Full-time

Onsite

Entry, Mid Level

2+ years exp

bioMérieux is a leader in the field of in vitro diagnostics, and they are seeking an Account Manager to maintain and grow their customer base in the Microbiology, Immunoassay, Molecular, and Vision Suite sectors. The role involves creating new business opportunities, achieving sales goals, and managing customer relationships within a designated region.

Biotechnology

Comp. & Benefits

Responsibilities

Create and execute business plan to achieve or exceed territory growth per company plan and drive new business revenue through selling new instruments and reagents

Develop strategy and individual responsibilities to close sales of all high value targets

Maintain existing customer business to minimize lost business

Manage pipeline to ensure timing of closes matches Monthly Forecast & Quarterly Business Plan

Coordinate activity of other field sales personnel in context of business plan

Monitor monthly sales as reported in Tableau for accuracy and adjust action plans to account for shortages towards goal achievement

Deliver effective Sales Call Management, Opportunity Management, Pipeline Management and Forecast Accuracy

Provide technical expertise/assistance in product line as required in sales process

Support and/or deliver key sales presentations/demonstrations where required

Communicate with customers on product line technical issues where required

Work collaboratively in a matrix environment with Regional and US Product Specialists for all product franchises including Microbiology, Molecular, Immunoassay and Vision Suite

Leverage timely and effective engagement of Product Specialists, Service, Marketing and other internal personnel to progress, advance and close Opportunities within Region

Develop relationships with key customers/opinion leaders within defined territory

Identify and develop key opinion leaders/reference sites within defined region

Establish relationships with these identified opinion leaders/reference accounts

Leverage relationships to expand existing business within defined region

Channel competitive information gathered in field to marketing and sales teams

Implement and participate in pilot projects with new product launches

Conduct quarterly business reviews with the Product Specialists and other supporting sales associates

Submit expense reports on a weekly basis

Maintain customer records in CRM on a daily basis for all accounts in their database

Close all appointments with notes and update milestones on a daily basis

Achieve minimum forecast accuracy for US dollars on a monthly basis performance expectations

Perform all work in compliance with company quality procedures and standards

Performs other duties as assigned

Qualification

Sales experienceIVD market knowledgeCapitalReagent salesCRM proficiencyBusiness developmentCommunication skillsProblem-solvingTime managementTeam collaborationAdaptability

Required

Associates degree and a minimum of 4 years of professional sales experience OR Bachelors degree and a minimum of 2 years of professional sales experience required

Bachelors degree with 4 years of customer facing experience within the IVD market in lieu of professional sales experience will receive consideration

Proven and documented track record in exceeding territory Capital and Reagent goals

Proven and documented track record of consistent top finishes within sales team

Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy

Leading without authority through influence and guidance of others towards a common goal by using expertise, persuasion, and personal qualities to inspire action

Business acumen to understand how a business operates and how to make it successful

Effective and efficient problem analysis that leads to high-quality decisions

Understand complex information and interpret it accurately, often requiring critical thinking and analysis to grasp the full picture

Manage and meet competing deadlines, requiring careful prioritization and time management to ensure all tasks are completed on time

Influence change using skills and relationships to persuade others to adopt new ideas, behaviors, or processes

Perspective to see the world from another person's viewpoint thus gaining new insights and finding creative solutions to challenges

Effectively deal with ambiguity requiring adaptability, critical thinking, and proactive communication to navigate situations with limited details

Make timely decisions by quickly choosing effective solutions in high-pressure situations for optimal outcomes

Priority setting that align with business objectives

Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity

Organizing work and resources efficiently to ensure smooth operations

Planning objectives and strategies to achieve them within a set timeline

Practicing time management to allocate tasks, balance priorities, and meet deadlines efficiently

Informing others by sharing clear, timely information to ensure alignment

Managing and measuring work by tracking progress, performance, and goal achievement using metrics and KPIs

Collect and analyze data to drive informed decision-making to improve performance and identify issues

Communicates instructions clearly and effectively

Demonstrates assertiveness and confidence in the face of a challenge

Solution oriented in the face of conflict

Comfortable giving clear, direct, and actionable feedback

Ability to deal with difficult situations in a timely and bold manner

Drive for Results: Drive for Results while successfully removing barriers

Action Oriented: Takes action even when facing challenges

Ability to cooperate with others at all levels including leadership

Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives

Effective verbal communication skills

Written Communications - including the ability to communicate technical data in written form

Effective Presentation Skills - including the ability to present technical data

Build and maintain positive, productive interactions with colleagues

Easily accessible and open to communication

Effectively navigate social interactions in the workplace

Reach mutually beneficial agreements through effective communication and compromise

Participate in a way that enhances team performance and cohesion

Fosters a culture of inclusiveness among all team members

Consistently uphold and reflects the core ethical principles and values that bioMérieux promotes

Actively and attentively listen to others, ensuring a clear understanding of their messages, needs, and concerns

Emotional intelligence by having the ability to recognize, understand, and manage one's own emotions, as well as the emotions of others

Maintain composure by having the skill of staying calm, focused, and professional in high-pressure or stressful situations

Ability to remain in stationary position, often standing, for prolonged periods

Ability to ascend/descend stairs, ladders, ramps, and the like

Ability to adjust or move objects up to 50 pounds in all directions

Domestic travel required 70% of time

Location dependent the selected incumbent will be required to be masked while working in client locations for extended periods when on site in hospitals

Ability to conduct client visits which entails the safe operation of motor vehicles, physically accessing customer facilities and frequent air travel in performance of assigned duties