InfuSystem ยท 18 hours ago
Biomedical Onsite Assistant
St Louis, MO
Full-time
Onsite
New Grad, Entry LevelInfuSystem is a leading national health care service provider, facilitating outpatient care for durable medical equipment manufacturers and health care providers by delivering ambulatory pumps and supplies. The Biomedical Onsite Assistant is responsible for supporting healthcare clients by managing the cleaning, inspection, and readiness of medical devices at customer locations, ensuring compliance with company protocols and healthcare standards.
Health CareMedical Device
Responsibilities
Perform cleaning, disinfection, and basic maintenance of company devices used in clinical settings
Ensure timely turnaround of devices between patient uses to support uninterrupted clinical operations
Maintain accurate records of device usage, processing, and inventory
Follow all infection control and safety protocols as outlined by both the company and the customer site
Communicate effectively with clinical staff and internal teams to report issues, request supplies, or escalate concerns
Conduct routine checks to ensure devices are functioning properly and report any malfunctions
Support training and onboarding of new staff at the customer site as needed
Maintain a clean, organized, and compliant work area
Consistently uphold and exceed QA and QC standards while meeting production goals by adhering to established protocols, working efficiently, and collaborating with team members and client personnel to ensure high-quality results and optimal workflows
Delivering cost-effective and timely maintenance of medical devices to meet customer needs
Recording key details of service actions and observations regarding devices conditions and operations. This essential process helps build a device's history and provides customers with more valuable insights. Precisely adhere to established processes and procedures to diagnose, test, and recertify devices
Accurately inputting work orders into the company CMMS (Computerized Maintenance Management System), including correct details on labor, equipment, and performance results
Comprehend and implement the principles of 5S workplace organization
Ensure completion of annual compliance training to maintain regulatory standards, uphold company policies, and promote a culture of accountability and ethical practices
Provide valuable feedback to leadership regarding emerging issues with devices and processes, contributing to continuous improvements in service quality, efficiency, and customer satisfaction
Stay flexible, open-minded, and eager to learn while sharing knowledge with colleagues, ensuring that the team collectively always meets and exceeds customer expectations
Consistently and efficiently perform routine maintenance on a select range of device models
Accurately document and submit expense reports in a timely manner, ensuring compliance with company policies and maintaining transparency in field-related expenditures
Deliver exceptional customer service by ensuring clear, concise, and effective communication with clients, fostering strong relationships and consistently achieving high levels of customer satisfaction
Demonstrate strong self-management skills by independently prioritizing tasks, meeting deadlines, and maintaining productivity with minimal supervision in dynamic field environments
Travel to and between client sites to perform on-site decontamination, evaluation, testing, and support, ensuring high-quality service delivery and client satisfaction
Perform annual preventative maintenance and remediation services as needed on assigned medical equipment
Perform other related duties as required to support departmental goals and organizational needs
Qualification
Required
Own transportation, and active/valid car insurance
Valid and unexpired Drivers License at all times
Real ID (eff May 2025) or U.S. Passport
High school diploma or equivalent required; associate degree or technical certification preferred
Prior experience in a healthcare, biomedical, or device processing environment is a plus
Strong attention to detail and ability to follow strict protocols
Excellent communication and interpersonal skills
Ability to work independently at a customer site with minimal supervision
Basic computer skills for logging data and communicating with internal systems
Perform basic troubleshooting to identify and resolve common technical or operational issues
Exceptional verbal and communication skills as well as strong organizational skills
Knowledge of Microsoft Office Suite to include word, excel and outlook
Ability to read and comprehend documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
Ability to add, subtract, and match numbers
Ability to deal with problems involving several concrete variables in standardized situations
Benefits
Health plan options that include an employer contribution
Health Savings Account (HSA)
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
Dental and Vision premiums covered by InfuSystem
Life Insurance, STD & LTD
Paid Parental Leave
Adoption and Fertility Assistance
401(k) with a specified Company Match
Employee Stock Purchase Program
Tuition Assistance
Generous Paid Time Off plan
Employee Assistance Program
Competitive Pay
Employee Referral Bonus
Company
InfuSystem
InfuSystem is a growing healthcare company that provides infusion pumps .
Founded in 1986
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Richard DiIorio
Chief Executive Officer & Board Member
Barry Steele
Chief Financial Officer
Recent News
MarketScreener
2025-11-04
2025-11-04
2025-11-04
Company data provided by crunchbase