The US Oncology Network · 1 day ago
Patient Benefits Rep
Antioch, CA
Full-time
Onsite
Entry Level
$23/hr - $28/hr
1+ years expThe US Oncology Network is focused on providing comprehensive cancer care, and they are seeking a Patient Benefits Representative to assist patients with understanding their health plan benefits and out-of-pocket expenses. The role involves reviewing patient accounts, communicating estimates, and providing financial counseling to patients.
CommunitiesHealth CareMedicalOncologyTest and Measurement
Responsibilities
Perform timely review of assigned WQs to ascertain next steps; prioritizing requests based on due date, stat, urgent, etc
Research and obtain patient benefits as it pertains to requested services
Estimate patient cost/financial counseling based on acquired patient benefits. For Imaging/Surgery//Self Pay patients/Radiation and Single Agent Treatments
Verify the billing status of SNF patients, and communicate that information to the clinical and billing staff
Research and enroll into patient copay cards
Perform timely review of assigned Patient WQs to obtain monies owed for services rendered
Timely login to phone system and answering of calls; providing excellent customer service
Process Phone payments
Qualification
Required
High school diploma or equivalent required
1-2 years experience in Healthcare Insurance in Healthcare environment required
1-2 years experience EMR required
Preferred
Associate degree in Business Admin or Related Field preferred
Company
The US Oncology Network
Every day, The US Oncology Network helps approximately 3,300 providers deliver value-based, integrated care for patients—close to home.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2010-12-30Acquired
Leadership Team
R. Steve Paulson
National Policy Board Executive Committee
Recent News
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