ApexCore Technologies ยท 2 weeks ago
Quality Assurance Specialist - Field Services
Goldsboro, NC, US
Full-time
Onsite
Mid Level
3+ years expApexCore Technologies supports the Prolec-GE Waukesha Field Services Business Unit, focusing on quality issues to enhance operational excellence. The Quality Assurance Specialist will manage quality control processes, conduct audits, and ensure compliance with established standards.
Marketing & Advertising
Responsibilities
Review, evaluate, and approve new suppliers and associated contracts based on standard qualification processes and procedures
Ability to understand and perform Root Cause analysis
Conduct annual contract audits and field installation audits of suppliers, establishing necessary corrective actions to ensure field work aligns with established quality standards, company policies, and relevant regulations
Implementation of Corrective actions
Conduct internal process audits of field work, as needed, recording findings and implementing necessary corrective actions
Manage incoming reported quality issues, both internal and external, conducting Root Cause Analysis investigations and implementing appropriate corrective actions from inception to completion
Working with technical experts, participating in efforts to improve quality control processes and procedures
Identify areas of improvement and opportunities to enhance processes, reduce defects, and improve overall field service quality
Oversee the Cost of Poor Quality metrics and associated costs related to rework
Maintain accurate records of inspections, audits, and corrective actions through appropriate tracking mechanisms
Provide training, guidance, and mentorship to field technicians on quality procedures and best practices
Provide monthly reports to upper management for appropriate KPI tracking
Qualification
Required
Associates degree in an engineering related field or equivalent experience
3-5 years of related experience in transformer technical process work
An excellent team player with strong people skills; able to build relationships at all levels of the organization
Ability to perform principal responsibilities; requiring collaboration with other functional groups in order to gather information, make decisions, present, and implement
Balance technical knowledge and QA process management methods
Familiarity with supplier audits
Familiarity with root cause analysis processes
Outstanding organizational skills with attention to detail
Effective written and verbal communication skills
Strong analytical and problem-solving skills
Proficiency in Microsoft Office
Ability to work both independently and as part of a team
Ability to manage multiple tasks and priorities in a fast-paced environment
Willingness to travel and work flexible hours, as necessary
Preferred
Six Sigma Certification
ASQC Certification
Company
ApexCore Technologies
201-500 employeesFunding
Current Stage
Growth StageCompany data provided by crunchbase