ServiceNow · 20 hours ago
Senior Director, AMS Major Area Leader - Strategic Customer Engagements (Elevate)
United States
Full-time
Remote
Director/Executive
$203K/yr - $336K/yr
15+ years expServiceNow is a global market leader in innovative AI-enhanced technology, seeking a Senior Director to drive long-term revenue growth through strategic transactions. The Major Area Leader will lead a team in developing deal strategies and overseeing complex negotiations to ensure successful outcomes for large deals.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Agree on resourcing and prioritization with the AMS GEO Chief of Staff, Business Operators, and SVPs
Champion all collaborative, integrated GTM activities for our Strategic Accounts, including account planning sessions, strategic pursuits, WIN Forums, review cadences or other GTM activities
Drive big deal thinking and best practice sharing both within the immediate team and across the Global team (deal structure, operational opportunities, content on attractive themes like Digital Transformation, Artificial Intelligence, references, etc.)
Be a voice on behalf of our sales teams to corporate, aiming to continually improve and ensure successful outcomes for our most strategic customers
Oversee team’s set of deal engagement; support the proactive prioritization of opportunities where we intend to build > $5M+ NNACV opportunities, track deal progression, and escalate risks/needs to senior leaders as needed
Develop team talent through hands-on coaching, growth conversations, and support
Represent ServiceNow in senior customer facing roles as executive sponsor, business strategist and negotiator
Qualification
Required
15 + years of experience in the software industry
10 + years of consultative direct sales experience into Enterprise accounts, preferably selling SaaS
5 + years of experience in a leadership/sales leadership role
2 + years of Large Deal or Corporate Strategy/Business Development experience, supporting complex transactions such as M&A, IP Acquisition, Revenue Share Models, etc
Demonstrated coaching and mentoring experience
Excellent presentation and communication skills
Excellent knowledge of Sales Methodologies
Organizational and analytical skills
Experience within a large organization, ability to work in a matrixed environment
International work experience
Continuous improvement and growth mindset
Benefits
Health plans
Flexible spending accounts
A 401(k) Plan with company match
ESPP
Matching donations
A flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
2026-01-07
2026-01-07
Company data provided by crunchbase