E&M Consulting, Inc. ยท 1 day ago
Customer Service Representative (CSR)
Chaska, MN
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrE&M Consulting, Inc. is a Publishing and Software/App development company headquartered in Chaska, MN, seeking a career-driven full-time Customer Service Representative. The role involves assisting the team with daily workflow, communicating with clients via email and phone, and utilizing CRM platforms to guide customers through the purchasing process.
Graphic DesignInformation TechnologyPublishingUX Design
Responsibilities
Assist the team with day-to-day workflow to ensure continued office functionality
Assist with Online Research
Email and Phone communication with advertising clients will require a friendly, engaging, and positive attitude
Email and Phone communication for any outstanding invoices
Utilize CRM platforms and online technology to guide customers through the purchasing process
60-70% of the job is spent on the phone
Qualification
Required
Proficient in Microsoft Office Suite and Computer Operations
Excellent Typing Skills
Team player who is self-motivated
Excellent verbal/written communication and phone skills
Ability to perform in fast-paced environment
Ability to multitask with interruptions
Organization and punctuality are essential
Benefits
Monthly Bonus Opportunities
Health and Dental Insurance
Paid Holidays
Paid Time Off (PTO)
Paid Sick Leave
Simple IRA Retirement Plan
Advancement Opportunities
Company
E&M Consulting, Inc.
E&M Consulting, Inc. (E&M) excels in partnerships through our customer service, professional sales, and award-winning publications.
Founded in 1999
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase