This job has closed.

PNC · 6 days ago

Infrastructure Engineer - Digital Employee Experience Team

Pittsburgh, PA

Full-time

Onsite

Mid Level

$55K/yr - $152K/yr

3+ years exp

PNC is a financial services company that values its people as its greatest differentiator. The Infrastructure Engineer will develop and maintain automation scripts, support device management, and contribute to modern workplace initiatives while collaborating with various teams to meet project objectives.

BankingFinanceFinancial Services

No H1B

Responsibilities

Assist in developing and maintaining PowerShell scripts for automation and operational tasks

Support Microsoft Configuration Manager (SCCM) and Intune for device management and compliance

Help administer Microsoft 365 (M365) services and contribute to modern workplace initiatives

Perform basic SQL queries and assist with reporting using Power BI

Learn and apply API integration concepts for automation and system interoperability

Provide support for Windows client infrastructure, including troubleshooting and configuration

Participate in ITIL-based processes for incident and change management using ServiceNow

Assist with security-related tasks, including Zscaler configuration and monitoring

Applies solution design and support while consistently meeting customer needs

Leverages technical knowledge and industry experience to design, build and maintain infrastructure technology solutions

Develops software components and hardware for projects; aligns these with business strategies and objectives

Independently solves common problems and updates applications with new technology

Collaborates with engineers, architects, developers and other staff to meet project objectives

Analyzes the technological needs of customers and provides ongoing support for clients

Qualification

PowerShell scriptingMicrosoft Configuration ManagerMicrosoft 365SQLServiceNowITIL principlesProblem-solvingCommunication skills

Required

Basic PowerShell scripting

Familiarity with SQL and reporting tools

Understanding of Microsoft Configuration Manager and Intune

Exposure to M365 and Windows client environments

General understanding of ITIL principles

Strong willingness to learn and adapt

Thrives in a fast-paced, dynamic, and fluid work environment. Displays a high-tolerance for ambiguity and making decisions with incomplete information

Good problem-solving and communication skills

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience