Verigent · 1 day ago
VDI Administrator (TS)
Offutt Air Force Base, NE
Full-time
Onsite
Entry Level
$115K/yr - $116K/yr
1+ years expVerigent is seeking a VDI Administrator to perform systems administration for the enterprise Omnissa solution. The role involves configuring and deploying virtual machines, providing backup to configuration procedures, and supporting the building and maintenance of the image for VDI terminals.
Staffing & Recruiting
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Oversees the deployment, configuration, and maintenance of VMware Horizon VDI environments to ensure optimal performance and reliability
Provides advanced support for end-users, troubleshooting issues related to virtual desktops, applications, and connectivity
Installs, configures, and maintains Omnissa software
Analyzes and resolves problems associated with the operating system’s servers, hardware, applications, and software
Monitors systems performance and ensures compliance with security standards. Monitors everyday systems, evaluates availability of all server resources, and performs all activities for Omnissa software
Maintains and monitors all patch releases, designs various patch installation strategies, and maintains all systems according to program standards. Provides Tier 2 and 3 troubleshooting support, interfacing with the end users and other technical teams from a service support perspective
Maintains patches and baseline
Supports the local applications in the OS image
Maintains VMware backend capacity and stability to support virtual desktops
Provides technical leadership in the development, integration, and testing of the Virtual Desktop Infrastructure (VDI)
Supports multiple network enclaves and virtual desktop pools. Infrastructure may consist of Citrix Provisioning Services, VMWare, vCenter, and Dell Wyse Endpoints
Provides Tier-III assistance to maintain, analyze, troubleshoot, repair, and optimize services to include hardware, software, and network components necessary to deliver the latest secured desktop environment
Conducts vulnerability scanning and vulnerability assessment reporting in accordance with Government policy
Implements and maintains security measures to protect the VDI environment from threats and vulnerabilities
Continuous monitoring of the performance of the VDI system and making necessary adjustments to improve efficiency and user experience
Ensures regular maintenance of all physical servers to ensure compliance with all applicable Cyber Tasking Orders (CTO) from higher HQ’s
Ensures continued service on devices configured in accordance with DoD security policies
Design, upgrade, test, and modify the VDI environment based on capacity and utilization requirements
Troubleshoots and corrects detected or reported system and network faults or outages
Ensures that issues are investigated and resolved, and that necessary equipment repairs are performed and documented
Creates and maintains detailed documentation of the VDI environment, including configurations, procedures, and policies
Works closely with other IT teams and departments to ensure seamless integration and support of VDI solutions within the broader IT infrastructure
Communicates clearly and succinctly, both written and orally, must have strong leadership skills, and present products and ideas in a business-like manner
Performs administrative and engineering functions found in the service design domain and provides escalated support for problem management
Supports new project efforts to test, transition, implement, document, and train when transitioned to IT Operations Management
Provides training and guidance to junior staff and end-users on best practices for using and managing VDI
Qualification
Required
Must posses and maintain an active Top Secret Security Clearance with SCI eligibility
Possesses a B.S. in Information Technology Management and 1+ years of systems administration experience
Minimum of 1 year of experience; proficiency in virtualization technologies and concepts, particularly those related to VDI such as VMware Horizon, AppVolumes, Control-UP, and VMware Carbon Black Endpoint Detection and Response (EDR) application
Must be DoD 8140 certified at the IAT-II, Security+ or Cloud+ or GICSP or SSCP or GSEC, or CySA+
Understands network principles and configurations as it pertains to VDI environments
Strong problem-solving skills to diagnose and resolve complex technical issues
Experience in a 24/7 military or government IT environment
Knowledge of systems software, hardware, and networking protocols
Demonstrates ability to provide outstanding customer service experience
Benefits
Relocation Assistance Provided
Company
Verigent
Verigent is a nationally recognized leader in Telecom and IT staffing, helping organizations solve workforce challenges with flexible, tailored solutions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Rebecca Hardin
CFO
Recent News
Business Journals
2023-07-20
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