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Country Meadows Retirement Communities · 22 hours ago

Executive Director

Lehigh County, PA

Full-time

Onsite

Director/Executive

Country Meadows Retirement Communities is seeking a compassionate and talented Executive Director who is passionate about caring for residents and co-workers. The role involves motivating co-workers, advocating for residents' happiness and safety, and ensuring quality care within the community.

Assisted LivingCommunitiesHealth Care

Growth Opportunities

Hiring Manager

Rachel Blevins

Responsibilities

Collaborate with marketing professionals and operational team to review prospective resident needs and to assure the ability of the team to satisfy them

Establish working relationships with residents as well as with surrounding community to promote positive relations

Participate in weekly Customer Service Planning meetings to maintain current knowledge of resident status and to ensure that the team is meeting resident needs

Identify opportunities for service improvement through routine personal contact with the residents and facility staff

Respond promptly to resident and family complaints or concerns and attempts to resolve issues to mutual satisfaction

Ensure that systems are in place to recruit, interview, and hire people who are qualified and suited for their positions

Oversee and participate in the continuing education and development of co-workers and maintains appropriate training documentation

Ensure appropriate response and follow up to on-the-job injuries as reported by co-workers

Oversee the maintenance of facility and grounds to provide attractive and comfortable surroundings and to ensure safety and security of residents, staff and visitors

Conduct facility tours and initiating relationships in the absence of marketing director or employment representative

Qualification

Management experienceBudget preparationHealthcare experienceRegistered nurse licenseLeadership qualitiesDecision-making skillsConflict managementTeam productivityEffective communication

Required

Previous management experience in healthcare or service-related business

Past responsibilities must include: budget preparation, supervision of at least five people with various functional responsibilities and successful interaction with customers (residents, patients, clients)

Must have one of the following qualifications as required by the Department of Public Welfare for Personal Care Home Administrators: Licensed as a registered nurse from the Department of State

Associate's degree or 60 credit hours from an accredited college or university. College degree in business or human services field preferred

Licensed as a licensed practical nurse from the Department of State and one year of work experience in a related field

Licensed Nursing Home Administrator from the Department of State

Leadership qualities that inspire others to respect and contribute to the shared vision for success

Well-developed decision-making skills for business and people related success

Successful experience with conflict management and problem solving

Recognition of the value of individual contribution to team productivity and commitment to helping co-workers develop their personal and professional talents

Effective communication skills encompassing one on one as well as group presentations