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Allstate · 1 week ago

Property Adjuster - Inside (Trainee) Long Island City, NY - Hybrid

New York, NY

Full-time

Hybrid

Entry Level

$64K/yr - $131K/yr

1+ years exp

Allstate is a company that has been protecting families for over 90 years. They are seeking a Moderate Inside Property Adjuster to provide exceptional service to policyholders by virtually inspecting damages, investigating coverage, preparing estimates, and settling claims accurately and promptly.

BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital

No H1B

Responsibilities

Provide exceptional service to policyholders

Virtually inspect damages, investigate coverage, prepare estimates, and settle claims promptly and accurately

Interact with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration

Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants

Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms

Protect the company financially by executing policies along policy agreements and ensuring timely and accurate documentation is completed

Qualification

XactimateClaims negotiationCustomer serviceProperty damage assessmentEmpathyMultitaskingWorking independentlyEffective communicationCritical thinkingTime management

Required

1+ years of previous customer service experience required

Previous industry experience is highly desired

Proficiency in using Xactimate and other relevant software for virtual assessments is preferred

Ability to assess property damages and accurately determine claim coverage

Excellent negotiation and communication skills to interact with customers and stakeholders remotely

Ability to work independently and manage time efficiently in a virtual work environment

Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions

Residency within the posted location is mandatory for this role

As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire