THORPE UNDERGRADUATE INTERNSHIP WINTER/SPRING 2026: COMMUNITY RELATIONS jobs in United States
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NEOGOV · 20 hours ago

THORPE UNDERGRADUATE INTERNSHIP WINTER/SPRING 2026: COMMUNITY RELATIONS

NEOGOV is offering a Community Relations Internship for undergraduate students in Chapel Hill. The role involves working with various Town departments to gain skills in community relations, customer service, and employee engagement while supporting the Community Relations Manager.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Research customer service best practices
Design and distribute necessary staff training materials for customer service trainings
Create engaging presentations tailored to specific Town departments
Plan and execute internal employee engagement and staff training events
Support the creation and management of a customer service training 'playbook'
Analyze customer feedback data and explore options for performance improvement
Support the delivery and evaluation of training sessions

Qualification

Customer serviceStaff trainingCommunity relationsMicrosoft WordMicrosoft ExcelMicrosoft PowerPointCanvaEagerness to learnOral communicationWritten communicationOrganizational skillsIndependent work

Required

Be enrolled in an undergraduate program from an accredited college or university
Possess good oral and written communication skills
Be proficient with computers and software applications including Microsoft Word, Excel, PowerPoint, and Canva
Be eager to learn and able to work independently

Preferred

Demonstrates a strong interest in public service
Desire to learn about customer service and community relations

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase