NEOGOV · 1 day ago
THORPE UNDERGRADUATE INTERNSHIP WINTER/SPRING 2026: COMMUNITY RELATIONS
NEOGOV is offering a Community Relations Internship for undergraduate students in Chapel Hill. The role involves working with various Town departments to gain skills in community relations, customer service, and employee engagement while supporting the Community Relations Manager.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Research customer service best practices
Design and distribute necessary staff training materials for customer service trainings
Create engaging presentations tailored to specific Town departments
Plan and execute internal employee engagement and staff training events
Support the creation and management of a customer service training 'playbook'
Analyze customer feedback data and explore options for performance improvement
Support the delivery and evaluation of training sessions
Qualification
Required
Be enrolled in an undergraduate program from an accredited college or university
Possess good oral and written communication skills
Be proficient with computers and software applications including Microsoft Word, Excel, PowerPoint, and Canva
Be eager to learn and able to work independently
Preferred
Demonstrates a strong interest in public service
Desire to learn about customer service and community relations
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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