Cloudbeds · 1 day ago
Manager, HRBP- NORAM
United States
Full-time
Remote
Mid, Senior Level
$75K/yr - $120K/yr
3+ years expCloudbeds is transforming hospitality through its innovative software platform that supports properties worldwide. As the Manager, HRBP, you will be a strategic partner to senior leaders, shaping organizational effectiveness and guiding culture while managing HR operations across North America and Canada.
Enterprise SoftwareHospitalityHotelSaaSSoftware
Responsibilities
Serve as the primary HRBP for: GTM + Strategy
Partner with leaders across multiple levels to understand business needs and align People strategies
Lead organizational design, workforce planning, leadership coaching, talent programs, and change initiatives
Provide strategic insights to help build inclusive, high-performing teams
Manage and resolve complex team member relations with confidentiality and strong judgment
Support development conversations, performance management, corrective actions, and conflict resolution
Partner on global and regional engagement and culture initiatives
Own compliance across the US and Canada, including: Ensure compliance with U.S. federal, state, and local employment laws (e.g., FLSA, FMLA, ADA, EEO, state leave laws, wage & hour requirements)
Support Canada-specific compliance needs when applicable
Assist with documentation for legal matters, investigations, or claims
Help implement policy updates and guide managers on compliance requirements
Work closely with Legal, Finance, and People Ops to ensure compliant processes across the entire team member and contractor lifecycle
Partner with People Ops on onboarding, offboarding, transfers, and lifecycle processes
Maintain accurate and confidential team member data in Workday
Support compensation cycles, calibrations, and workforce reporting
Partner with Business Systems to troubleshoot Workday workflows or data issues
Work with HRBPs across NORAM, LATAM, EMEA, and APAC to ensure global consistency in practices and programs
Support global People initiatives, including performance, DEI, compensation, leadership development, and workforce planning
Strengthen cross-regional People processes and communication
Qualification
Required
Bachelor's degree or equivalent experience in HR, Business Administration, or related field
3–4+ years of progressive HRBP, HR Manager, or senior HR Generalist experience
Strong knowledge of the US and Canadian labor and employment law and compliance standards
Proven ability to coach and influence leaders at all levels
Excellent communication and relationship-building skills across cultures and time zones
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), with strong data manipulation and analysis skills in Excel
Excellent organizational skills and meticulous attention to detail
Strong communication (written and verbal) and interpersonal skills, with the ability to work independently and as part of a team
Ability to handle sensitive and confidential information with discretion and a high level of integrity
Strong judgment, ownership, confidentiality, and problem-solving
Experience working in a fast-paced, high-growth, remote-first environment
Preferred
Certification in Human Resources (PHR) or SHRM Certified Professional (SHRM-CP) is a strong plus
Experience supporting GTM/Strategy or CS/Onboarding organizations
Workday experience is a strong plus
Benefits
Remote First, Remote Always
PTO in accordance with local labor requirements
2 corporate apartment accommodations for team member use for free (San Diego & São Paulo)
Monthly Wellness Fridays - enjoy an extra long weekend every month
Full Paid Parental Leave
Home office stipend based on country of residency
Professional development courses in Cloudbeds University
Access to professional development, including manager training, upskilling and knowledge transfer.
Company
Cloudbeds
Cloudbeds’ hospitality management platform enables hotels to grow revenue, streamline operations, and deliver memorable guest experiences.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$248.44MKey Investors
SoftBank Vision FundViking Global InvestorsPeakSpan Capital
2021-11-03Series D· $150M
2020-03-11Series C· $82M
2018-03-01Series Unknown
Leadership Team
Adam Harris
Chief Executive Officer
Richard Castle
Cofounder, President & COO
Recent News
Hotel Management Network
2025-12-22
Company data provided by crunchbase