First Citizens Bank · 1 day ago
Commercial Product Manager II (Hybrid)
New York, NY
Full-time
Hybrid
Entry, Mid Level
$95K/yr - $111K/yr
1+ years expFirst Citizens Bank is seeking a Commercial Product Manager II to support the design, development, and delivery of digital solutions for commercial lending. The role involves collaborating with various teams to translate business needs into actionable requirements and manage the product backlog for timely delivery of features.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Contribute to the design and delivery of product features and/or program management routines
Document requirements, processes, controls, risks, and business objectives with support from senior PMs
Demonstrate end-to-end thinking and awareness of upstream/downstream impacts
Manage and prioritize backlog, maintain roadmap, and communicate status and risks across the enterprise
Support goals definition in a clear, actionable format and lead technical teams through execution using Agile practices. Experience with nCino is required
Partner with engineering, design, risk, compliance, and credit teams to ensure alignment between product strategy and business needs
Foster strong relationships to ensure smooth delivery
Collaborate effectively across time zones and functional teams to maintain momentum and alignment
Engage users and stakeholders to identify and prioritize product features and improvements
Conduct user research, journey mapping, and workflow analysis to clarify problem statements and define solution requirements
Draft user stories and acceptance criteria aligned to business goals
Develop a foundational understanding of commercial banking regulations and internal compliance standards
Ensure compliance requirements are considered throughout the product lifecycle and documented accordingly
Contribute to the development and maintenance of product roadmaps
Support program management routines including backlog refinement, sprint planning, and post-release validation
Help define and track success metrics to evaluate product outcomes and business impact
Qualification
Required
Bachelor's Degree and 1 years of experience in commercial lending
High School Diploma or GED and 5 years of experience in commercial lending
Experience with nCino is required
Preferred
Agile methodologies
Change management
Financial analysis
Jira/Confluence/Office suite - Intermediate
Project delivery
Root cause analysis
Stakeholder management
Technical writing - Write user stories, epics, features, etc
Benefits
Variable incentives
Bonuses
Benefits
Other awards
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
2026-01-06
2025-12-22
Company data provided by crunchbase