UPMC · 17 hours ago
Systems Analyst - Associate
Pittsburgh, PA
Full-time
Hybrid
New Grad, Entry LevelUPMC is a healthcare provider seeking a Systems Analyst Associate to provide analytical and programming services. The role involves defining requirements, developing and maintaining computer applications, and supporting client IT and business needs.
BiotechnologyHealth CareHospitalMedical
Responsibilities
Documentation: Complete documentation/flow charting of system builds and maintain team's existing documentation
Demonstrates the ability to extract and document customer/business requirements and needs for use by the enterprise architecture and engineering teams (network, system, and software), under the guidance of senior team members
Second and Third Level Support (Including Maintenance Activities): Ability to triage support issues and escalate accordingly. Partner with team members to trouble shoot support issues
Project Management: Contribute to project tasks and milestones typically under the direction of project manager/more experienced team members. Update all project management and time tracking tools accordingly. SDLC (System Development Life Cycle) Have a fundamental knowledge of the system/application development life cycle
Data Confidentiality/Security: Maintain confidentiality of sensitive information at all times
Data Quality: Maintain data quality at all times
Vendor Relationships: Interact with vendors (technical issues, project initiatives) under the direction of more experienced team members, as necessary
Report Writing/Analysis: Ability to write, analyze and make basic modifications to reports under the direction of more senior team members. End User Training Review and conduct gap analysis on existing training documentation. Partner with more experienced team members to observe end user training sessions
Process Improvement: Review and validate existing processes
Application Upgrades and Implementations: Responsible for activities related to application upgrades and implementations: review and validation of functionality and reporting of issues; identify new functionality and hardware requirements as assigned; ability to create test plans
System Integration: Responsible for individual assigned tasks and validation of testing with system integration. Ability to modify existing test plans
Communication: Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects
Interactions with Others: Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary
Self-Development: Responsible for continuous self-study, trainings, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends
Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors
Performs in accordance with system-wide competencies/behaviors
Performs other duties as assigned
Familiarity with modern technology and application support through education or practical experience
Highly driven and self-motivated to meet expectations
Ability to work independently and in a team-based environment
Demonstrates thorough understanding of information technology fundamental tools and concepts (SDLC) of one of the information technology professional disciplines and applies that understanding to make independent practical contributions to IT work within a UPMC department or function
Completes on-going training on-the-job, through courses, self-study, certifications and/or advanced degrees to maintain and enhance technical and business capabilities
This position may be required to maintain a standby status as part of a rotation within the team
Qualification
Required
Ability to extract and document customer/business requirements and needs for use by the enterprise architecture and engineering teams (network, system, and software), under the guidance of senior team members
Ability to triage support issues and escalate accordingly
Contribute to project tasks and milestones typically under the direction of project manager/more experienced team members
Maintain confidentiality of sensitive information at all times
Maintain data quality at all times
Interact with vendors (technical issues, project initiatives) under the direction of more experienced team members, as necessary
Ability to write, analyze and make basic modifications to reports under the direction of more senior team members
Review and conduct gap analysis on existing training documentation
Review and validate existing processes
Responsible for activities related to application upgrades and implementations: review and validation of functionality and reporting of issues; identify new functionality and hardware requirements as assigned; ability to create test plans
Responsible for individual assigned tasks and validation of testing with system integration
Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects
Successfully completes projects, tasks, and initiatives by embracing a team-first approach
Responsible for continuous self-study, trainings, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends
Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors
Familiarity with modern technology and application support through education or practical experience
Highly driven and self-motivated to meet expectations
Ability to work independently and in a team-based environment
Demonstrates thorough understanding of information technology fundamental tools and concepts (SDLC) of one of the information technology professional disciplines and applies that understanding to make independent practical contributions to IT work within a UPMC department or function
Completes on-going training on-the-job, through courses, self-study, certifications and/or advanced degrees to maintain and enhance technical and business capabilities
This position may be required to maintain a standby status as part of a rotation within the team
Act 34
Preferred
SAFe Certification
Company
UPMC
UPMC is one of the leading nonprofit health systems in the United States. A $10 billion integrated global health enterprise headquartered
Founded in 1893
10001+ employees
H1B Sponsorship
UPMC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (7)
2023 (4)
2022 (7)
2021 (7)
2020 (13)
Funding
Current Stage
Late StageTotal Funding
$0.46MKey Investors
Appalachian Regional Commission
2024-09-18Grant· $0.46M
Leadership Team
Leslie Davis
Chief Executive Officer
Frederick M. Hargett
Chief Financial Officer
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