Russell Tobin ยท 17 hours ago
Client Support Representative
Russell Tobin is a financial institution seeking a Client Support Representative to join their team. In this role, you will be the first point of contact for clients, assisting with financial services inquiries and delivering a world-class customer experience while collaborating with industry professionals.
Responsibilities
Respond to incoming client calls with professionalism and accuracy
Assist clients with cash management products, online banking, and financial account inquiries
Maintain up-to-date knowledge of company products and policies
Work collaboratively in a fast-paced, team-driven environment
Stay adaptable, organized, and ready to learn new skills
Qualification
Required
Bachelor's degree or relevant Customer Support / Contact Center experience
Excellent communication and interpersonal skills
Strong problem-solving, multitasking, and organizational abilities
Positive attitude, professionalism, and a passion for helping others
Team spirit and enthusiasm to learn and grow in a financial setting
Preferred
Bachelor's degree or prior Contact Center experience preferred
Recent college graduates are strongly encouraged to apply!
Benefits
Comprehensive medical, dental, and vision coverage
401(k) retirement savings plan
Life, disability, and supplemental insurance options
Pet insurance and employee discounts
Employee assistance, identity theft protection, and legal support
Company
Russell Tobin
Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.