Customer Service Representative jobs in United States
cer-icon
Apply on Employer Site
company-logo

SIG SAUER, Inc. · 5 hours ago

Customer Service Representative

SIG SAUER, Inc. is a leading provider and manufacturer of firearms and related products. The Customer Service Representative will support consumers by facilitating repairs and sales while providing product knowledge, serving as the key link between customers and the company.

Defense & Space
check
Comp. & Benefits
check
H1B Sponsor Likelynote

Responsibilities

Responds to incoming inquiries for new orders, warranty claims, pricing, availability, general inquiries and support for all product lines
Maintain a professional and positive demeanor to optimize customer satisfaction where possible
Sell products and accessories to consumers that support their described needs
Support the department on a variety of tasks directly related to the consumers interests and/or development of business
Collaborate with finance, legal, marketing, IT and other internal teams to best serve our customers
Utilizes several different programs to manage orders, returns, repairs, interactions and research technical requirements/questions
Communicates trends in customer inquiries to management
Attend customer facing tradeshows when opportune
Miscellaneous duties as assigned

Qualification

Customer ServiceSalesCall Center ExperienceOrganizational SkillsHigh EnergyInterpersonal SkillsVerbal CommunicationWriting SkillsAdaptabilitySelf-motivatedAttention to Detail

Required

Bachelor's degree or experience equivalent
Experience with Customer Service, Sales or working in a Call Center
Excellent organizational, interpersonal, verbal, and writing skills
An ability to adapt to changing priorities and responsibilities working in a dynamic and fast paced business environment
Demonstrated ability to effectively prioritize multiple projects to manage on-time results and execution
Self-motivated and customer focused
An “A” type personality: passionate, attention to detail, and high energy

Company

SIG SAUER, Inc.

company-logo
SIG SAUER, Inc.

H1B Sponsorship

SIG SAUER, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (3)
2022 (2)
2021 (4)
2020 (3)

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
E John Deedrick Jr
Advisor to the CEO
linkedin
leader-logo
Chris Erickson
Executive Vice President & Chief Financial Officer
linkedin
Company data provided by crunchbase