SIG SAUER, Inc. · 2 hours ago
Customer Service Representative
SIG SAUER, Inc. is a leading provider and manufacturer of firearms and related products. The Customer Service Representative will support consumers by facilitating repairs and sales while providing product knowledge, serving as the key link between customers and the company.
Defense & Space
Responsibilities
Responds to incoming inquiries for new orders, warranty claims, pricing, availability, general inquiries and support for all product lines
Maintain a professional and positive demeanor to optimize customer satisfaction where possible
Sell products and accessories to consumers that support their described needs
Support the department on a variety of tasks directly related to the consumers interests and/or development of business
Collaborate with finance, legal, marketing, IT and other internal teams to best serve our customers
Utilizes several different programs to manage orders, returns, repairs, interactions and research technical requirements/questions
Communicates trends in customer inquiries to management
Attend customer facing tradeshows when opportune
Miscellaneous duties as assigned
Qualification
Required
Bachelor's degree or experience equivalent
Experience with Customer Service, Sales or working in a Call Center
Excellent organizational, interpersonal, verbal, and writing skills
An ability to adapt to changing priorities and responsibilities working in a dynamic and fast paced business environment
Demonstrated ability to effectively prioritize multiple projects to manage on-time results and execution
Self-motivated and customer focused
An “A” type personality: passionate, attention to detail, and high energy
Company
SIG SAUER, Inc.
SIG SAUER, Inc.
H1B Sponsorship
SIG SAUER, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (3)
2022 (2)
2021 (4)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-09-23
2025-08-27
Chicago Sun-Times - Business
2025-08-13
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