Facebook ยท 1 day ago
Total Rewards Benefits Supervisor
Columbia, South Carolina
Full-time
Onsite
Mid, Senior Level
4+ years expFacebook is seeking a Total Rewards Benefits Supervisor who will oversee the benefits and retirement staff. The role involves handling escalated issues, ensuring accurate data entry and file transfers for benefit programs, assisting with government audits, and implementing process improvements.
Computer Software
Responsibilities
Supervises benefits staff to include coaching employees, approval of time, leave, performance reviews, training, etc. Verifies the accuracy and timeliness of work and customer service. Handles any escalated issues that may arise. Leads/guides staff in providing excellent customer service to all customers, employees, former employees, vendors and other external agencies
Facilitate enhancements to systems and processes. Performs quality control functions, runs/reviews reports to ensure accuracy. Researches and resolves any discrepancies found. Makes recommendations on benefits communication, processes, and plans
Processes more sensitive, complicated changes/issues. Researches and resolves questions from management and human resources staff
Qualification
Required
Bachelor's degree
4 years job related work experience or Associate's degree and 2 years job related work experience
4 years HR experience
2 years lead or supervisory experience, OR equivalent military experience in grade E4 or above
Knowledge of government regulations pertaining to retirement/benefit administration
Ability to work independently, prioritize effectively, make sound decisions, and demonstrate good judgment
Ability to analyze trends and make recommendations to management
Effective organizational, customer service, and presentation skills
Demonstrated written and verbal communication skills
Knowledge of mathematical or statistical concepts
Ability to persuade, negotiate, or influence others
Ability to handle confidential or sensitive information with discretion
Ability to lead, motivate, and assess performance of staff
Microsoft Office proficiency
Preferred
2 years of direct Benefit Administration
Workday knowledge
Working knowledge of Microsoft tools
Benefits
Subsidized health plans, dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more
Company
The Facebook company is now Meta. Meta builds technologies that help people connect, find communities, and grow businesses.
10001+ employees
H1B Sponsorship
Facebook has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (942)
2021 (5811)
2020 (4476)
Funding
Current Stage
Late StageLeadership Team
Arunava Chatterjee
Executive Director of Ghost Black Operations & CEO & CTO
Shubhra Gupta
CEO
Recent News
Business Live
2025-11-03
2025-11-01
Company data provided by crunchbase