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Vinfen · 3 days ago

Floating Program Director (Mental Health Services)

Haverhill, MA

Full-time

Onsite

Mid, Senior Level

$63K/yr - $63K/yr

1+ years exp

Vinfen is a nonprofit health and human services organization that provides community-based services to individuals with mental health conditions. The Floating Program Director is responsible for managing and supervising various residential programs, ensuring the integration and functioning of persons served, and implementing treatment plans and quality improvement initiatives.

AssociationHealth Care

Responsibilities

Promotes the engagement, housing permanency, community tenure, achievement of greater self-sufficiency and successful completion of tenure at the residence for all PS at the site

Manages a GLE, IM/IBGLE, or SIE residential site’s systems and procedures, including planning and implementing regulations and requirements, quality improvement initiatives, and intakes and discharges from residence

Guides and coaches staff on MAP implementation and support ongoing success at various programs

Collaborates with Team’s Housing Coordinator to facilitate successful and timely transitions to and from the group residential site

Creates a helping environment in the residence in which family, friends, and others important in the lives of PS are welcome, respected and valued

Promotes teamwork between Team and GLE/IM/IBGLE/SIE staff to provide all Treatment Plan interventions in and out of residence as needed

At the direction of the LPHA Clinician, ensures that the non-clinical support interventions of each resident’s Treatment Plan are completed as outlined

Implements Safety Plans and Crisis Prevention and Response Plans as developed by Team for residents

Assists the LPHA Clinician in managing the quality and timeliness of residential staffs’ Treatment Plan documentation and Medicaid Rehab Option standards adherence

Monitors the staffs’ use of evidence-based practice techniques, request additional training from Team staff as needed

Supports the provision of evidence-based practices and best practices to PS, including Motivational Interviewing; Harm Reduction; Housing First; Stages of Change; Wellness Recovery Action Plans (WRAP); Seeking Safety and Cognitive Behavioral interventions

Manages the site’s DMH licensing adherence

Maintains the residence’s adherence to Medication Administration Program policies and procedures

Manages residential sites’ collection and use of resources including food stamps, program fees, representative payee accounts and Client Funds. Monitor expenses and residence’s budget. Submits information for billing procedures

Manages adverse events, including Incident Reporting; ensures corrective actions are implemented

Attends to urgent/emergent on-site needs across programs when necessary

Oversees Human Rights policies and procedures for residence

Ensures the maintenance, repair and safety of the residence

Maintains “good neighbor” relationships with residence’s neighbors

Maintains strong working alliances with other service providers of the PS in the residence, including Care Coordination entities

Supports with hiring, orienting, providing day-to-day supervision of, and evaluate residence’s staff. Offers consistent and direct performance feedback. Conducts corrective action procedures for residential staff if needed

Manages relief and overtime resources to maintain operational excellence

Implements retention, recognition and awards initiatives for residence staff; provide career development guidance and broadcast promotion opportunities

Ensures required residential Performance Measures are maintained

Supports staff training in, and use of trauma informed, recovery-oriented, person-centered, culturally competent and strengths-based approaches and skills training techniques in their work

Assists in onboarding processes and training for incoming Program Directors and staff across programs

Provides thorough and thoughtful documentation of PS needs and services

Promotes healthcare, employment and education services access for PS

Participates as member of regional GLE/SIE Program Director Community of Practice Workgroup for continuous professional role competency development, mentoring and learning

Provides on-call coverage across programs as needed

Performs other related duties, as assigned

Qualification

Program managementMedication Administration Program (MAP)Crisis PreventionResponseEvidence-based practicesHuman rights knowledgeCommunity integration skillsData-driven decision-makingCultural sensitivityTraining skillsDocumentation standardsCommunication skillsTime managementTeam collaborationFlexibility

Required

Strong commitment to the right and ability of people served by ACCS to live, work, have meaningful relationships and receive the clinical treatment, resources and supports needed to thrive in their community of choice

Knowledge of Medication Administration Program (MAP) and commitment to ensuring operational excellence in accordance with MAP policy and procedure

Skill in helping people integrate into the community through use of natural supports and basic community resources

Knowledge of program management practices

Knowledge of PS engagement strategies

Knowledge of operational management and administrative systems and procedures

Ability to form supportive, trusting relationships with PS and families

Sensitivity to the cultural, religious, ethnic, disability and gender issues of PS

Knowledge of human, legal, and civil rights of PS

Knowledge of the effects of prejudice (including internalized negative attitudes about oneself), discrimination, and oppression of people with psychiatric disorders, and the effects of poverty

Knowledge and use of different communication and learning styles

Ability to communicate efficiently and effectively across teams and programs

Ability to be flexible and demonstrate strong time management and prioritization skills

Ability to make independent judgments and decisions

Ability to work in a professional and confidential capacity

Knowledge of formal and informal housing assessment skills and practices

Knowledge of recovery-oriented, person-centered and strengths-based values and principles

Knowledge of trauma-informed and culturally competent services

Ability to adhere to the standards of Motivational Interviewing; Harm Reduction; Screening, Brief Intervention, Referral and Treatment (SBIRT); Housing First; Stages of Change; and Cognitive Behavioral interventions

Skills and competence to follow and provide interventions for effective Treatment Plan interventions, and to ability to train residential staff to implement non-clinical aspects of Treatment plans

Ability to collaborate effectively with other Team members to address the needs of PS in the Treatment Plan

Knowledge of data-driven decision-making processes and ability to encourage others to use data analysis as needed

Knowledge of personal computer applications and equipment

Knowledge of documentation standards and requirements

A minimum of one year experience in progressively responsible human services functions required

Experience working with people with psychiatric disability and/or co-occurring disorders required

Must have access to an operational and insured vehicle and be willing to use it to transport PS

Bachelor's degree in human services or related field required

Driving is a requirement for this position using either a Vinfen van or personal vehicle

A valid driver's license must be presented at the time of employment

Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least one year, and must be able to pass a driver's screening background check

Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position

Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift

Ability to operate a computer and other office equipment such as a calculator, copier, and printer

Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways

Ability to assist clients with tasks of daily living

Ability to remain in a stationary position 50% of the time as needed

Ability to bend, reach, file, sit, stand, and move around the facility

Ability to speak, hear, and communicate with clients, staff, and external representatives

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

For positions in day programs or group residences, the ability to assist in routine living activities including cleaning, meal preparation, vacuuming, shoveling, and grocery shopping

CPR within 2 weeks of hire, First Aid within 2 weeks of hire, MAP within 150 days of hire

Preferred

Management experience preferred

Preference given to bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions

Certified Psychiatric Rehabilitation Practitioner credential preferred

Benefits

A fully funded, employer-sponsored retirement plan that requires no employee contribution as well as an employee-funded 403(b) plan

First-rate Medical, Dental and Vision plans that are open to all employees scheduled to work 30 hours per week or more. Plus, we offer a generous employer contribution toward the cost of medical insurance!

Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance (no cost to you!)

Flexible Spending Accounts (Health and Dependent care)

Voluntary Term Life, Whole Life, Accident and Critical Illness Insurance

Voluntary Pet Insurance

Generous paid time off (Employees scheduled to work 20 hours or more per week):

15 days of Vacation per year

12 Paid Holidays per year

10 Sick Days per year

3 Personal Days per year

Up to $6,000 per year in Tuition Assistance

$500 Employee Referral Bonus with no annual cap!

Other generous benefits including access to discounted movie and theme park tickets, online shopping discounts, and more!