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Motion Recruitment · 20 hours ago

Senior Business Analyst

Kissimmee, FL

Contract

Onsite

Senior Level

$65/hr - $70/hr

Motion Recruitment is one of the nation’s largest and most innovative hospitality organizations, seeking a Senior Business Analyst to join their Cruise Crew Operations team in Celebration, Florida. In this role, you will collaborate with cross-functional teams to deliver solutions that support ship and shoreside HR operations, driving process improvements within complex systems.

Information TechnologyRecruitingStaffing Agency

No H1B

Responsibilities

Partner with technical and business stakeholders to gather and document requirements for custom Crew Systems applications, focusing on areas such as Talent Management, Time & Attendance, Gratuities, HR systems, and system integrations

Drive the discovery and design of new application features and system enhancements through workshops, site visits, use case development, and workflow analysis

Coordinate closely with internal and external developer teams to support technical delivery, custom development, and system integration efforts

Facilitate Agile ceremonies, backlog prioritization, and delivery planning alongside product owners and project managers

Oversee adherence to corporate compliance and data security initiatives, including PII, PCI, and GDPR standards

Support oversight of work streams, contributing to project management activities and updates for key stakeholders

Conduct macro-level business analysis to ensure system improvements align with overall operational strategy

Participate in application testing to validate functionality meets business and user requirements

Qualification

Agile environment experienceBusiness Analyst experienceAnalytical skillsEnterprise applications knowledgeCompliance frameworks knowledgeCruise industry technologies exposureCollaboration skillsCommunication skillsDocumentation skills

Required

Bachelor's degree or equivalent professional background is required

Experience working in an Agile environment with an understanding of overall process, story writing, and backlog refinement is required

Prior experience as a Business Analyst or similar role supporting technology-driven operational teams

Strong analytical skills with the ability to identify gaps, document processes, and recommend enhancements

Exceptional collaboration, communication, and documentation abilities

Preferred

Experience working with enterprise applications for HR, training, payments, or talent management is highly desirable

Knowledge of compliance frameworks and standards related to corporate systems (e.g., PII, PCI, GDPR)

Exposure to cruise industry technologies (such as Fidelio or Seaware) is a plus, but not required

Benefits

Medical Insurance - Four medical plans to choose from for you and your family

Dental & Orthodontia Benefits

Vision Benefits

Health Savings Account (HSA)

Health and Dependent Care Flexible Spending Accounts

Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

Hospital Indemnity Insurance

Paid Sick Time Leave

Legal and Identity Protection Plans

Pre-tax Commuter Benefit

529 College Saver Plan

Company

Motion Recruitment

Glassdoor3.5

Motion Recruitment, a Kelly® Company, delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers.

Founded in 1989