Ampstek · 1 day ago
D365 CE Tech Lead (W2 Contract)
Ampstek is a company seeking a D365 CE Tech Lead for a long-term contract role. The position requires extensive experience with Dynamics 365 customer engagement apps and involves collaborating with solution architects and business stakeholders to implement integrations and ensure API reliability.
Responsibilities
Minimum 8+ years of hands-on experience in Dynamics 365 customer engagement apps
Strong experience with Dataverse, Customer Insights Journey, Power Platform and Azure Services
Solid understanding of Customer Insights Journey components:
Customer journey orchestration
Real-time triggers, Segmentation, Templates, content blocks and Personalization
Extending Custom channel and building apis
Consent management and compliance regulations
Good understanding of fair view policy and platform limitation
Experience with Power Platform (Power Automate, Power Apps, Power BI)
Strong expertise in:
C# .NET Core
Dynamics 365 Web API / REST
Architect and implement event-driven and message-based integration patterns
Implement real-time and near real-time integrations using:
Dynamics 365 Web API
Azure API Management
Azure Functions, Logic Apps
Azure Service Bus, Event Grid
Implement authentication and authorization (OAuth 2.0, Azure AD, managed identities)
Ensure API reliability with logging, monitoring, throttling, and retry policies
Support CI/CD pipelines and ALM using Azure DevOps
Collaborate with solution architects, consultants, and business stakeholders
Qualification
Required
Minimum 8+ years of hands-on experience in Dynamics 365 customer engagement apps
Strong experience with Dataverse, Customer Insights Journey, Power Platform and Azure Services
Solid understanding of Customer Insights Journey components
Customer journey orchestration
Real-time triggers, Segmentation, Templates, content blocks and Personalization
Extending Custom channel and building apis
Consent management and compliance regulations
Good understanding of fair view policy and platform limitation
Experience with Power Platform (Power Automate, Power Apps, Power BI)
Strong expertise in C# .NET Core
Dynamics 365 Web API / REST
Architect and implement event-driven and message-based integration patterns
Implement real-time and near real-time integrations using Dynamics 365 Web API
Azure API Management
Azure Functions, Logic Apps
Azure Service Bus, Event Grid
Implement authentication and authorization (OAuth 2.0, Azure AD, managed identities)
Ensure API reliability with logging, monitoring, throttling, and retry policies
Support CI/CD pipelines and ALM using Azure DevOps
Collaborate with solution architects, consultants, and business stakeholders
Preferred
Experience integrating with utility systems (Oracle CC&B)
Knowledge of Customer Insights – Data, Azure Data Lake, Synapse Workspace, Microsoft Fabric
Knowledge on performance testing/planning/tuning on services integrated with Dynamics 365