Raas Infotek · 2 days ago
Project coordinator
Raas Infotek is seeking a Project Coordinator who has experience in project coordination and ITIL knowledge. The role involves leveraging ITIL frameworks and ITSM tools to monitor performance and outcomes, while also requiring proficiency in Excel and PowerPoint skills.
Responsibilities
Strong experience with the ITIL framework, processes, and techniques, including Incident, Change, Problem Management, Continual Service Improvement, and Service Operations
Proficient in leveraging the full suite of ITSM modules/tools and using data-driven insights to monitor performance and outcomes
Familiarity with Agile/Scrum methodologies is a plus
Qualification
Required
Project coordination experience
ITIL knowledge
Work experience in ServiceNow
Clear understanding of L1 and L2 IT support
Basic Excel skills
Basic PowerPoint skills
ITIL certification
Preferred
PMP or equivalent certification
Familiarity with Agile/Scrum methodologies
Company
Raas Infotek
RAAS Infotek is a full spectrum global Information Technology services company, providing end-to-end business solutions.
Funding
Current Stage
Growth StageCompany data provided by crunchbase