SAP · 2 weeks ago
Business Process Consultant, SmartRecruiters Solution
United States
Full-time
Remote
Mid, Senior Level
$107K/yr - $182K/yr
5+ years expSAP is a leading provider of business application software and services, helping over four hundred thousand customers worldwide. As a SmartRecruiters Business Process Senior Consultant, you will guide enterprise customers through the design and delivery of SmartRecruiters solutions, ensuring alignment with their talent acquisition strategies and driving measurable outcomes.
AnalyticsBusiness IntelligenceBusiness Process Automation (BPA)ComputerData ManagementFinanceSoftware
Responsibilities
Act as a strategic advisor to customers, aligning their talent acquisition vision with SmartRecruiters' solutions and best practices
Lead end-to-end SmartRecruiters implementations, from discovery and design through deployment and adoption
Design and optimize industry-specific business processes, driving innovation and measurable business impact
Translate business requirements into solution architectures, including integrations and enterprise IT alignment
Champion transformation initiatives and provide thought leadership on modern recruiting, digital adoption, and the Intelligent Enterprise
Oversee complex client engagements, managing scope, risks, timelines, and dependencies
Ensure high-quality, on-time delivery through strong governance, communication, and stakeholder alignment
Serve as engagement lead, project lead, or sub-project lead as needed, guiding cross-functional delivery teams
Validate customer success criteria and align adoption strategies to business outcomes
Analyze usage data, KPIs, and insights to drive optimization, adoption, and long-term value realization
Partner with Customer Success teams to develop account strategies that support renewals and long-term retention
Advocate for customers internally, collaborating with Product, Engineering, and Support to remove adoption barriers
Support pre-sales efforts, including solution reviews, feasibility assessments, and executive workshops
Present insights and recommendations to senior customer stakeholders, influencing strategic decisions
Provide expert guidance on career sites, employer branding, web design, and user experience best practices
Mentor and coach partner consultants and internal teams to ensure consistency, quality, and best-practice delivery
Design and facilitate customer workshops, training sessions, and adoption events
Contribute to the evolution of SmartRecruiters’ services portfolio by creating reusable frameworks, templates, and methodologies
Qualification
Required
5+ years delivering or leading SmartRecruiters implementations or comparable enterprise SaaS solutions in a client-facing consulting role
Proven ability to lead complex engagements
Strong background in business process design, transformation, and IT architecture
Ability to quickly understand technical concepts and apply them in enterprise environments
Solid experience in change management, transformation programs, or strategy consulting
Demonstrated success building trusted relationships with executive stakeholders and partners
Clear, confident communicator with experience presenting to senior business and technical audiences
Passion for developing others and raising the bar on delivery excellence
Data-driven problem solver with the ability to turn insights into action
Understanding of talent acquisition, HR technology, and evolving industry trends
Familiarity with career site UX, employer branding, and web best practices
Preferred
Signavio experience preferred
Project management certifications (PMI, Six Sigma, or similar) are a plus
Benefits
Great benefits
SAP North America Benefits
Company
SAP
SAP provides enterprise application software to various industries, including consumer, discrete manufacturing, public services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.3BKey Investors
Elliott Management Corp.
2019-04-24Post Ipo Equity· $1.3B
2015-06-01Grant· $1.37M
1998-08-03IPO
Leadership Team
Christian Klein
CEO & Member of the Executive Board
Sandi de Souza
Chief Financial Officer: Africa
Recent News
2026-01-24
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2026-01-23
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