Mohawk Industries · 2 days ago
Customer Service/Warehouse Associate (Broomfield, Colorado, United States, 80021)
Broomfield, CO
Full-time
Onsite
Mid Level
$18.75/hr - $23.07/hr
3+ years expMohawk Industries, a leading manufacturer of tile and natural stone, is looking for a Customer Service/Warehouse Associate to join their team. This role involves providing customer service, managing sales transactions, and performing various warehouse duties such as inventory checks and material handling. The ideal candidate will be responsible for ensuring customer satisfaction while maintaining an organized and safe work environment.
Commercial Real EstateConstructionManufacturingResidential
Responsibilities
Performs a variety of customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments
Addresses and resolves customer complaints (returns and order errors)
Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box, preparation of bank deposits, balance petty cash box, prepares various performance reports, updates customer master file, and creates vendor orders
Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders
Wait on customers and prepare sales slips
Produces daily sales reports
Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor product, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conducting daily cycle counts
Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims
Operates forklift equipment
Maintains a clean and organized facility by sweeping, removing trash, cleaning, and performing general office maintenance, etc
Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions, and acts to Management
Performs other related duties as required
Qualification
Required
HS diploma or equivalent experience
3+ years of customer service experience and warehouse experience
Organization
Math
Time management
Computer skills
Detail oriented
Customer service
Safety conscious
Benefits
Company Match on 401k
Employee Purchase Discount
Tuition Reimbursement
Company
Mohawk Industries
Mohawk Industries is a flooring manufacturer that creates products to enhance residential and commercial spaces around the world.
10001+ employees
H1B Sponsorship
Mohawk Industries has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (27)
2023 (44)
2022 (47)
2021 (60)
2020 (23)
Funding
Current Stage
Public CompanyTotal Funding
$600M2023-09-11Post Ipo Debt· $600M
1992-04-10IPO
Leadership Team
James Brunk
Chief Financial Officer
Jeffrey Lorberbaum
President
Recent News
2025-12-24
2025-11-07
Business Wire
2025-11-07
Company data provided by crunchbase