Apply on Employer Site

Inside Higher Ed · 1 week ago

Clinical Service Representative II

Gainesville, FL

Full-time

Onsite

Entry Level

$15.80/hr - $17/hr

2+ years exp

Inside Higher Ed is seeking a Clinical Service Representative II to support the TEAMS Program and manage clinical operations for the undergraduate dental program. This role involves coordinating patient care, managing student dentists, and ensuring effective communication between students, faculty, and patients.

Digital MediaEducationHigher EducationJournalismRecruiting

Responsibilities

Support TEAMS Program and manage clinical operations for undergraduate dental program

Advise and manage student dentists regarding clinic schedules and patient accounts

Schedule clinic chairs effectively to provide timely patient care

Act as liaison between students and faculty regarding patient treatment and progress

Track patient financial accounts throughout the student dentist's two-year period

Facilitate transfer of patients between team members and maintain communication records

Generate financial reports regarding patient accounts and assist with insurance changes

Distribute and process surveys related to patients, students, and faculty

Proctor Clinical Examinations and participate in Quality Assurance processes

Qualification

Dental clinic experienceMulti-practitioner schedulingAxiUm patient managementWindows proficiencyMicrosoft Office proficiencyGeneral office equipmentMulti-line phone systemCommunication skills

Required

High school diploma or equivalent and two years of relevant office experience

Appropriate college coursework or vocational/technical training may substitute an equivalent rate for the required experience

Preferred

Two years of dental clinic experience

Multi-practitioner Dental Practice scheduling experience

Proficient with a multi-line phone system and have communication skills to answer multiple questions

Experience handling general office equipment to include, facsimile machine, computer, copier, calculator

Skills operating a computer, and be proficient with Windows and Microsoft Office (Word and Excel)

Benefits

The University of Florida offers low-cost State Health plans, a number of Dental plans to fit you and your family's needs, and Vision.

Domestic partner coverage through GatorCare is also available.

Optional plans such as life, disability, legal and accident insurance are also available.

Build your retirement roadmap with competitive pension plans, investment accounts and a host of voluntary add-ons, such as 457 deferred compensation and 403(b) plans.

UF provides a variety of leave programs including vacation, sick leave, 11 paid holidays, personal leave days, and family medical leave.

TEAMS employees accrue approximately 22 vacation days annually, 13 sick days annually, and 4 personal leave days, typically used during the holiday closing period (accruals based on full-time employment).

UF also provides you the flexibility to deal with life's challenges by offering paid family leave, eight full weeks of leave over a 24-month period.

UF Employees are also eligible for the GatorPerks discount program, which provides big savings at various businesses and retailers!