Apply on Employer Site

Premier Inc. · 17 hours ago

Account Executive

United States

Full-time

Onsite

Mid, Senior Level

$113K/yr - $188K/yr

7+ years exp

Premier Inc. is a leading healthcare improvement company looking for an Account Executive to develop account strategies and ensure customer satisfaction. The role involves managing existing accounts, driving business growth, and collaborating with various teams to maximize customer value.

Health CareHospitalMedical

Comp. & Benefits

Responsibilities

Understand the member’s goals/objectives, strategies, and financials

Use member’s strategic plans to understand strategy, key objectives, and gaps to develop effective account plans, sales opportunities and account activities

Understands the member’s specific organization goals through key relationships (CxO, ) and works jointly to develop goals

Establish and maintain strategic account plans which align member’s strategy and objectives to specific products and solutions

Facilitate monthly account team calls

Manage teams recurring maintenance of account plan

Track and communicate account progress to teams and executives and course correct as needed

Schedule, plan, and lead member quarterly business reviews in concert with the entire account team

Create and maintain a supply chain and performance improvement plan to include:

Documenting overall member supply chain goals & savings goals

Agreement on which goals to support

Develop and maintain tracking mechanism for joint goals

Consistent review with member supply chain leadership

Identify, develop, maintain, and strengthen executive relationships throughout the accounts through a regular cadence of meetings and interactions

Manage complex health systems across varying aspects of the business (supply chain, clinical, operations, population health)

Generate leads for account growth to meet FY-Fiscal Year revenue targets

Using Member’s data, identify opportunities for performance improvement

Through relationships and knowledge of account, identify cross-sell and up-sell opportunities

Maintain a thorough understanding of all the revenue driving and value add products and services offered to the membership

Troubleshoot, triage, and escalate customer issues and follow through on resolution

Work with customer on how to effectively use the data products

Identify and coordinate appropriate Premier resources (Fee for Service and value add) to support hospital in achieving goals

Assist Sales team and Zone leadership as needed in positioning additional business opportunities

Participate in the development of new and innovative approaches to maximize customer value/satisfaction and grow the business

Ensure smooth and effective operations between Premier and member

Management of staff, if applicable

Update monitoring and tracking tools, administrative reports such as salesforce.com, time and expense reports

Financial responsibilities including but not limited to admin fees, accounts receivable, and managing billing to Premier standards for assigned accounts

Engage in process management to improve current processes as necessary

Represents the interests of Client Management internally in a variety of settings within and outside of the business group

Facilitate routine team meetings and conference calls; attend meetings as needed

Make presentations regarding Premier Services results and value as appropriate at conferences, workshops, board retreats, etc

Participate in cross functional teams across Business units as requested

Understand organizational structure and all Premier product offerings

Accountable for successful product implementation service delivery (overall project management- i.e., process mapping, RACI assessment, change management, etc

Work with implementation teams to understand project plan and work plan details including timelines, tasks, resources, etc. to facilitate successful implementation with the customer

Work with key stakeholders to understand project requirements and expectations

Point of contact to communicate any changes in project plans, status, timelines and issues

Lead problem resolution to ensure customer expectations are met

Qualification

Client ManagementHealthcare SalesTechnology SalesAccount StrategyCommunication Skills

Required

7 or more years of applicable experience

Bachelors degree

Preferred

Client Management

Technology or Advisory sales

Healthcare

Healthcare sales/account management

Benefits

Health, dental, vision, life and disability insurance

401k retirement program

Paid time off

Participation in Premier’s employee incentive plans

Tuition reimbursement and professional development opportunities

Perks and discounts

Access to on-site and online exercise classes

Company

Premier Inc.

Glassdoor3.8

Premier, Inc. is a leading technology-driven healthcare improvement company, providing solutions to two-thirds of all healthcare providers in the U.S.

Founded in 1968

Charlotte, North Carolina, USA

1001-5000 employees