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The Sports Facilities Companies · 1 week ago

Customer Service - Highlands Sports Complex

Triadelphia,WV,US

Full-time

Onsite

New Grad, Entry Level

$10/hr - $12/hr

Highlands Sports Complex is a premier sport, recreation, and entertainment destination focused on improving health and economic vitality. The Customer Service Team Member is responsible for providing excellent guest service while working in various departments, including guest services, food and beverage, and events.

ConsultingRecreationSports

Responsibilities

Interacting and assisting guests as needed

Assist with events from set up to take down

Perform various tasks related to scheduled work area

Operate and balance a cash drawer

Resolve all guest concerns and complaints and/or direct to appropriate Manager

Complete special projects, daily assignments and other duties as directed by management

Qualification

Guest service skillsCommunication skillsComputer skillsOrganizational skillsRespectfulnessTeamworkInitiativeDetail-oriented

Required

Flexible work schedule (e.g., Week Days, Week Nights, Weekends, Holidays and long hours) and regular attendance necessary

Must have reliable transportation

Excellent communication skills, both verbal and written

Ability to maintain focus in a high-volume, fast-paced environment

Must have excellent computer skills and able to learn facility software

Must have excellent guest service skills

Must be detail-oriented and have outstanding organizational skills

Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow Team Members

Must work well with others

Must take personal initiative for the betterment of the team and venue

Commitment to the safety and well-being of others

Must be able to lift 30 pounds waist high

May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend

Will be required to operate a computer and register

Facility has intermittent noise

Preferred

Have a basic understanding of sports

Have a basic understanding of working with large amounts of money and being able to balance the register after each shift

Age 18 or older

Company

The Sports Facilities Companies

The Sports Facilities Companies (SFC) is the nation’s leading resource for the management and development of sports, recreation, wellness, and events facilities.

Founded in 2003