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Oberer Management Services · 2 days ago

Occupancy Specialist

Cincinnati, OH

Full-time

Onsite

New Grad, Entry Level

$20/hr - $21/hr

Oberer Management Services is a family-owned business specializing in property management since 1949. They are seeking an Occupancy Specialist responsible for managing resident applications, move-in processes, and ensuring compliance with affordable housing regulations.

Property ManagementReal EstateRental Property

Responsibilities

Conduct thorough qualifications assessments for prospective applicants to ensure compliance with affordable housing standards

Complete the move-in process for new residents, including verifying eligibility and prepare necessary documentation

Review and verify resident qualifications annually, managing any changes in eligibility or status

Oversee and complete annual re-certifications for current residents, ensuring ongoing compliance with housing regulations

Maintain records and documentation for all resident files also within the property management software system, ensuring data accuracy and confidentiality

Collaborate with the team to achieve target occupancy levels and meet recertification completion goals

Inspect vacant apartments (including the path to); schedule apartment make-ready repair work, help sparkle community room/office and vacant units as necessary; and observe and report any common are needs

Review and/or resolve resident complaints and/or requests

Process data base entries accurately, observing processes and deadlines as directed by supervisor

Follow the established safety policy and reports issues to supervisor

Report to job site and compete work every work-day as scheduled

Process applications and prepare lease packages

Assist in move-in and move-out procedures

Maintain positive business relationships with all residents, prospective residents, all department on property and corporate office, and general public

Handle emergencies and communicate all problems to supervisor

Maintain current knowledge of all job-related topics, including but not limited to fair housing law, employment law and applicable federal, state and local regulations

Perform all work in an ethical manner

Qualification

LIHTC experienceAffordable housing regulationsProperty management softwareOrganizational skillsCustomer service skills

Required

LIHTC & Project-Based Section 8 Experience

Experience working in low-income tax credit housing

Self-driven, critical-thinking, and detail-oriented

Conduct thorough qualifications assessments for prospective applicants to ensure compliance with affordable housing standards

Complete the move-in process for new residents, including verifying eligibility and prepare necessary documentation

Review and verify resident qualifications annually, managing any changes in eligibility or status

Oversee and complete annual re-certifications for current residents, ensuring ongoing compliance with housing regulations

Maintain records and documentation for all resident files also within the property management software system, ensuring data accuracy and confidentiality

Collaborate with the team to achieve target occupancy levels and meet recertification completion goals

Review and/or resolve resident complaints and/or requests

Process database entries accurately, observing processes and deadlines as directed by supervisor

Follow the established safety policy and report issues to supervisor

Report to job site and complete work every work-day as scheduled

Process applications and prepare lease packages

Assist in move-in and move-out procedures

Maintain positive business relationships with all residents, prospective residents, all departments on property and corporate office, and general public

Handle emergencies and communicate all problems to supervisor

Maintain current knowledge of all job-related topics, including but not limited to fair housing law, employment law and applicable federal, state and local regulations

Perform all work in an ethical manner

Must have a valid driver's license, a good driving record, and reliable transportation

Pre-employment background check and drug testing

Preferred

Previous experience in property management or a related field

Proven knowledge of affordable housing regulations and processes, including proficient in completing affordable housing move-ins and annual re-certifications

Strong sales skills with a proven track record in upselling or customer service roles

Must be proficient with computers; knowledge of Yardi or other property management software is a plus

Must be self-driven, have good organizational and time management skills