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Mecklenburg County · 17 hours ago

Strategy & Innovation Analyst

Mecklenburg County, NC

Full-time

Onsite

Entry, Mid Level

$69K/yr - $104K/yr

2+ years exp

Mecklenburg County is committed to strong talent at all levels and is seeking a Strategy & Innovation Analyst to evaluate and analyze County programs and services. The role involves developing strategic business plans, conducting program evaluations, and preparing reports for County leaders.

GovernmentOffice AdministrationService Industry

Responsibilities

Lead efforts to manage the annual Employee Climate Survey and Community Survey. Conducting analysis of the data and developing reports for the County leaders and the public

Assist departments with the development of strategic business plans to include reviewing goals, objectives, strategies, actions, and measures. Partnering with the budget analysts and departmental fiscal staff to assist with identifying costs to achieve the goals and objectives

Lead the annual performance review cycle that consists of conducting analysis of data and contextual information to help the County leaders understand what is occurring with regards to performance throughout the County. The individual may also assist with developing dashboards and ways to visualize the data and information out of the County's Performance Management System

Conduct evaluations of various programs and services commonly known as program evaluations

Prepare and conduct presentations and reports for the County leaders

Assist County leaders and others on research and innovation projects to help the organization remain forward-thinking in practice and service delivery

Work on other exciting and fun special projects as identified such as diversity management, community resource centers, health and human services integrated service delivery project, etc

Participate in research and analysis projects to develop sustainable, repeatable and quantifiable business process improvements

Research best practices to develop recommendations for processes that increase productivity and help to reduce overall cost

Respond to requests from County or local municipality government

May also be responsible for managing projects aligned with the Corporate Scorecard goals

Gather and organize information about the problem to be solved or the procedure to be improved

Interview personnel and conduct on-site observations to determine the methods, equipment, and personnel that will be needed

Qualification

Program evaluationsData analysisTableauPower BIResearch principlesProject managementInitiating ActionFacilitating ChangeMicrosoft OfficeCommunicationCollaboration

Required

Master's Degree in Business Administration, Public Administration or a related field and two years of related professional experience OR Bachelor's Degree in Business Administration, Public Administration or a related field and four years of related experience

Experience conducting program evaluations and/or measuring organizational performance

Proficient in various computer applications including Microsoft Office Suite

May require a valid North Carolina or South Carolina Driver's License