Senior Technical Account Manager jobs in United States
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Quicknode · 2 days ago

Senior Technical Account Manager

Quicknode is a cloud-based infrastructure company that powers the blockchain ecosystem. The role of Senior Technical Account Manager involves serving as a trusted technical advisor for enterprise customers, ensuring they realize long-term value and expand their adoption of Quicknode's solutions.

BlockchainDeveloper ToolsEthereumInternetWeb3
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H1B Sponsor Likelynote

Responsibilities

Partner with Customer Success Managers and Sales to identify expansion opportunities within existing accounts, aligned with customer priorities
Act as the primary technical advisor and advocate for enterprise accounts, ensuring measurable outcomes through adoption, retention, and growth
Lead onboarding, enablement, and training sessions that reinforce customer confidence and accelerate time-to-value
Optimize solution architectures post-sale, advising on scalability, performance tuning, cost efficiency, and security best practices
Create and deliver technical workshops, quarterly business reviews, and roadmap sessions that deepen enterprise engagement
Proactively monitor account health, identify risks, and implement action plans before they impact customer outcomes
Build trusted, strategic relationships across customer organizations—from engineers to executives—that foster advocacy and expansion
Capture customer insights and feature requests, and partner with Product and Engineering to ensure customer needs shape QuickNode’s roadmap
Stay ahead of blockchain trends, guiding enterprises on how to apply emerging technologies (e.g., Layer 2 scaling, cross-chain protocols, AI x Web3 use cases)

Qualification

Technical Account ManagementWeb3 TechnologiesCloud PlatformsProgramming LanguagesArchitectural ReviewsCustomer Relationship ManagementCommunication SkillsPresentation Skills

Required

4–6 years of experience in a technical, customer-facing role such as Technical Account Manager, Solutions Architect, Sales Engineer, or Customer Success Engineer
Strong technical background with proficiency in programming languages (e.g., TypeScript, Go, Python, or Rust) and cloud platforms (AWS, GCP, Azure)
Solid understanding of Web3 technologies, including JSON-RPC protocols, blockchain APIs, and major networks (e.g. EVM, Solana, Bitcoin)
Ability to conduct architectural reviews, identify optimization opportunities, and advise on best practices for secure, scalable blockchain deployments
Proven track record of building trusted technical partnerships that drive customer retention and account expansion
Strong communication and presentation skills, able to simplify technical concepts for executive audiences while diving deep with engineering teams
Experience translating complex technical concepts into clear, actionable business strategies
Familiarity with advanced blockchain concepts such as Layer 2 scaling, cross-chain protocols, and security best practices

Benefits

Quarterly bonus tied to company and individual goal achievement
Competitive benefit package in all locations where we operate
Employee-centric total reward offerings
High-performing and flexible way of working

Company

Quicknode

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#1 Blockchain Infrastructure Platform. Learn, Build, and Scale Onchain.

H1B Sponsorship

Quicknode has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)

Funding

Current Stage
Growth Stage
Total Funding
$101.9M
Key Investors
LG Technology Ventures50T FundsTiger Global Management
2024-01-01Secondary Market
2023-11-07Series Unknown
2023-01-24Series B· $60M

Leadership Team

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Alexander Nabutovsky
Co-Founder and Co-CEO
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Company data provided by crunchbase