Hugo's Family Marketplace ยท 20 hours ago
Customer Service Manager
Crookston, MN
Full-time
Onsite
Mid Level
$17/hr - $19/hrHugo's Family Marketplace is a community and family-oriented company that is continually growing, and they are seeking a Customer Service Manager. The role involves overseeing day-to-day office operations and ensuring a positive shopping experience for customers.
Retail
Responsibilities
Oversee day-to-day office operations
Manage customer service desk and handle inquiries
Coordinate with various departments for efficient store operations
Maintain records, schedules, and reports
Ensure a positive shopping experience for customers
Responsible for running day reports
Reconcile cashier tills as well as reconciling safe daily
Responsible for handling customer instances
Responsible for answering phones
Qualification
Required
Strong organizational and multitasking abilities
Excellent communication and interpersonal skills
Preferred
Previous office or customer service experience preferred
Familiarity with grocery store operations is a plus
Benefits
Health, Vision and Dental Benefits
401K
Paid Time Off
Holiday Pay
New Employee Discount
Company
Hugo's Family Marketplace
Hugo and Dorothy Magnuson opened their first store in 1939.
Founded in 1939
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase