The Shyft Group ยท 1 day ago
Client Relations Specialist
Bristol, IN
Full-time
Onsite
Entry Level
1+ years expThe Shyft Group is the North American leader in specialty vehicles, and they are seeking a Client Relations Specialist for Utilimaster. The role involves supporting outside sales staff, managing orders, and maintaining strong customer relationships to achieve sales goals.
AutomotiveManufacturing
Responsibilities
Provide tailored solutions to customers
Address customer inquiries and identify sales opportunities
Prepare and submit accurate quotes and sales orders
Ensure appropriate specifications and options based on the truck chassis
Monitor current sales orders from placement to completion
Partner with Production and maintain clear communication with customers
Engage with customers through inbound/outbound calls and email
Upsell products and services by understanding customer needs and offering recommendations
Stay updated on product and service offerings and competing solutions to provide knowledgeable support
Answer potential customers' questions, provide additional information as requested, and ensure satisfaction throughout the sales process
Partner with Sales to close business and achieve individual and departmental sales goals
Continually look for ways to improve efficiency and daily operations
Qualification
Required
High School Diploma or GED
1+ years of proven sales or customer service experience
Highly career-motivated
Detail-oriented and a reputation for having great follow up skills
Enthusiasm about closing new deals, meeting or exceeding goals, growing the business
A history of developing and growing relationships
Proficiency in Microsoft 365 and CRM tools such as Dynamics 365
Excellent verbal and written communication skills
Exceptional customer service and organizational skills
Preferred
Associate's or Bachelor's degree in business, marketing, or related field
Expertise in closing sales deals
Benefits
Health & Wellness: Medical, Dental, Vision, HSA/FSA, Wellness Plan
Financial Security: 401(k) with match, Disability, Life Insurance
Work/Life & Growth: Educational Reimbursement, EAP, Dependent Care
Company
The Shyft Group
The Shyft Group is a specialty vehicle manufacturing, assembly, and upfit for the commercial, retail, and service specialty vehicle markets.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-12-16Acquired
1984-06-22IPO
Leadership Team
Colin Hindman
Chief Human Resources Officer
Recent News
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Company data provided by crunchbase